Sarah
0
4/5 Good
Traveled with family and small children
Nov 28, 2022
Liked: Staff & service, amenities
Property could use updates & deep cleaning in some areas but was a nice atmosphere. Staff made the stay enjoyable - super friendly and helpful. Good food.
Amanda
0
3/5 Okay
Traveled with group
Nov 28, 2022
Disliked: Cleanliness, staff & service, amenities
This property has seriously declined in friendliness of morning reception staff and cleanliness post covid. I’ve visited and stayed at B resort several times prior to 2019 and the hotel was one of the best. Now their facilities are deplorable, the toilets don’t work well, the rooms are poorly maintained and the rooms on the ground floor can have flies! Don’t stay here
Kevin
0
2/5 Poor
Traveled with partner
Nov 27, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No elevator
Ivette
Stayed 1 night in Nov 2022
0
1/5 Terrible
Traveled with family
Nov 21, 2022
Disliked: Cleanliness, property conditions & facilities
Rooms was out dated, and very very dirty, there were also cobwebs in ceil corner, I complained twice about the heat/ac unit not working and never was fixed, bathroom floor was sticky, this property need to be changed from a four star resort online and should be a two star rating. Total dump
Andy
Stayed 2 nights in Nov 2022
1
4/5 Good
Business traveler
Nov 18, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything except for the room..... dated. No plugs for phones and corded phone didn't work so you couldn't call front desk to ask for wake up call. A power strip under the bedstand???? wow. Weird.
James
Stayed 2 nights in Nov 2022
0
1/5 Terrible
Traveled with family
Nov 18, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property smelled like it had a leak for the past 20 years and never cleaned it up. We had to move rooms and the staff was not accommodating. This place was not “magical” and definitely didn’t earn the “B” in their name, more like a C- or D at best.
Jennifer
Stayed 5 nights in Nov 2022
0
5/5 Excellent
Nov 10, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
saif
0
2/5 Poor
Traveled with family
Nov 5, 2022
Disliked: Amenities, property conditions & facilities
.
Jessica
Stayed 1 night in Nov 2022
0
3/5 Okay
Traveled with family
Oct 31, 2022
Liked: Staff & service, amenities
I’ve stayed at this resort multiple times, but this time was a different experience. It was my go to place to stay at when on Disney vacation. I don’t see myself staying here in the future. The quality of the resort itself has gone down. Rooms look run down and need maintenance. I was already charged for parking when my Expedia booking included free parking. Very disappointing.