Join Date: Apr 2011
Location: USA
Posts: 2
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Trying to identify Moen shower faucet
I have a Moen Control faucet in my bathroom that is going bad. Pulling the faucet on is no problem but when I push it off I have to use a little force and twist the knob back and forth. I believe the Moen faucet I have has a cartridge that can be replaced rather than the entire faucet, which would be quite costly. A friend of mine said these type of faucets were very popular in apartment buildings back in the 1990's.
The chrome escutcheon (face plate) has screws in the 5 and 7 o'clock position. My guess is that the faucet is around 15 years old. I tried Moen's "Faucet Selector" on their web site but it doesn't list my type of faucet with the escutcheon screws in the 5 & 7 positions, only the ones in the 2 & 7 positions. So I couldn't gather any infor there.
Unfortunately I can't identify the faucet because there is no access panel in the wall behind the faucet. My neighbor will be helping me cut an access panel (I don't have the tools) but that's when he has time, and that won't be soon. I've attached pictures I took with my old Sony camcorder because my Canon digital camera went bad. There's no serial number when looking at the faucet from the front but if I can just have the faucet model identified it would be helpful. An exploded-view PDF would really be great.
Any help is greatly appreciated. Below are the pictures.
Join Date: Dec 2010
Location: Galivants Ferry SC USA
Posts: 18,183
Its a regular Moentrol. 1225B cartridge. Did you remove the clip and or cartridge already? I dont see no clip there. If you have the water on the cartridge can shoot out at you and cause injury. Make sure you put the clip back in.
This is the most popular moen cartridge. If you just do a moen cartridge search, this is the most common item to come up
Get at any homestore. Yours may be the original brass cartridge. The plastic one is the same.
Mike NJ
Join Date: Dec 2007
Location: USA
Posts: 21,110
Also...looks like yours has shutoffs for the hot and cold (the slot heads on the left and right)...that might make it easier to replace if they still turn, otherwise, you'll need to shut off the main supply somewhere.
Many of the carts require a puller or a bit of innovation to get out.
Join Date: Jan 2011
Location: USA
Posts: 5,007
You can contact Moen directly on there 800 service line and they will send you one for free. All they asked me was what position the screw holes were and sent me one next day air at no cost. They may just ask you to email a picture of what you have.
Most better larger companys offer a life time warrenty on the parts for there faucets.
Join Date: Apr 2011
Location: USA
Posts: 2
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Quote:
Originally Posted by lawrosa
Its a regular Moentrol. 1225B cartridge. Did you remove the clip and or cartridge already? I dont see no clip there. If you have the water on the cartridge can shoot out at you and cause injury. Make sure you put the clip back in.
This is the most popular moen cartridge. If you just do a moen cartridge search, this is the most common item to come up
Get at any homestore. Yours may be the original brass cartridge. The plastic one is the same.
Mike NJ
The Moen faucet I have looks to have only one retainer clip, the one with the hole on top (as in your picture), but I think you're right correct about the cartridge model.
Do you know if the cartridge can be replaced without having access to the back of the faucet? If so, then I may not need to cut an access panel.
Join Date: Dec 2010
Location: Galivants Ferry SC USA
Posts: 18,183
They show two clips in the pic but only one is used. Depends on which version.
Yes you replace from the front. I guess you could not get it out. Since there is no clip I figured you removed it and tried to pull it out.
If the waters off and the clip is out(from your pic) grab the stem with plyers and pull it out. If it dont come out they have a little plastic tool with the new catridge that alows you to turn the hole cartridge to loosen it. Some of them are buggers to remove.
Mike NJ