Please note that in the best interest of all taxpayers, the Colorado Department of Revenue implements measures to detect and prevent identity theft related refund fraud. Please be aware that these measures, meant to ensure state tax dollars are going to the right person, could delay individual income tax refunds. If you have received a letter requesting that you verify your identity and/or tax return details, it is important that you promptly respond to the letter.
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Check Refund Status Online
You can check the status of your refund on Revenue Online. There is no need to login. Simply choose the option "Where's My Refund for Individuals" in the box labeled "Refund Resources". Then, enter your SSN or ITIN and the refund amount you claimed on your current year's income tax return. If you do not know the refund amount you claimed, you may either use a Letter ID number from a recent income tax correspondence from the Department.
You will receive the Letter ID within 7-10 business days. After we have received and processed your return, we will provide you with an updated status as the refund moves through our system. It may take a few days for an updated status to appear. Please check back often to verify where your return/refund may be in our process.
The information in Revenue Online is the same information available to our Call Center representatives. You can get the information without waiting on hold.
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Frequently Asked Questions
I can't check the status. What do I do?
Please verify the refund amount you have entered and verify that you are using the primary SSN for the return/refund. You may want to try using a Letter ID instead of the refund amount.
You have not updated the status of my refund in a while. When will I receive it?
Each return processes through multiple steps. We recommend you file electronically and include all documentation to ensure we can process your return/refund as quickly as possible. Please check back on the status daily. If we require additional information, we will contact you through U.S. Postal Service mail.
I received a "Validation Key" letter. Will that delay my refund?
In the best interest of all our taxpayers, the Colorado Department of Revenue implements measures to detect and prevent identity theft-related refund fraud. The Department has a "Validation Key" process where information will be requested to be entered on Revenue Online to validate their Colorado refund. Please be aware that if you do not respond to the validation key letter in a timely manner your refund will be delayed. Visit the Identity Verification web page for more information.
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The best way to communicate with the Tax Department about your return is to open an Online Services account and request electronic communications for both Bills and Related Notices and Other Notifications.
To ensure that you receive future communications in the message center of your Online Services Account Summary homepage, create your account now, before filing your next return.
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Note: If a direct deposit of your Indiana individual income tax refund was requested, once DOR initiates the deposit, our system will reflect the date the request was processed. Normally, it takes seven business days for your financial institution to receive and process the funds.
For more information on refunds, use INTIME’s secure messaging to contact DOR Customer Service.
Information regarding the $125 Automatic Taxpayer Refund (ATR) and $200 additional ATR issued in 2022 will not be displayed or available via INTIME. Both ATRs will be sent separately from your 2021 Individual Income Tax refund (if applicable). Additional ATR information is available on our website.
By telephone at 317-232-2240 (option 3) to access the automated refund line. Please allow two to three weeks of processing time before calling. Some tax returns may take longer to process due to factors like return errors or incomplete information.
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