As if refrigerator problems weren’t confusing enough, a freezer that stays cold while the fridge gets warm can be even more baffling. Troubleshoot the most likely reasons for a GE refrigerator not cooling but freezer is fine below. It’s hard to solve a
mystery if you don’t know where to start. Our troubleshooting guide lists three common reasons for a GE refrigerator not cooling but freezer is fine to save you the detective work. What would cause a GE refrigerator to not be cold? The answer is usually frosted over evaporator coils. These coils help the refrigerator’s automatic defrost system by heating up to melt accumulated frost and cooling down to maintain the refrigerator’s temperature. If
the coils remain frosted, airflow to the refrigerator can be restricted, resulting in a GE refrigerator not cooling but freezer is fine. There are several possible malfunctions within the defrost system that can cause the coils to stay frosted over. We recommend that a professional service test the different components of the system to determine the exact cause. GE Refrigerator Evaporator Fan Motor Not WorkingA failed evaporator fan motor could be another reason you find your GE refrigerator warm but freezer cold. The evaporator fan motor powers a fan that blows cold air over the evaporator coils to help the refrigerator stay cold. If the fan motor is broken, the fan will be unable to circulate cool air over the evaporator coils. This means the coils won’t cool adequately and the refrigerator will struggle to maintain its temperature. The fan motor may operate loudly before breaking down completely. To fix a warm fridge and cold freezer in this case, the fan motor must be replaced. GE Damper Control Assembly Not Working ProperlyWhen the refrigerator produces cold air, the damper control assembly opens and closes to allow the right amount into the refrigerator compartment. It does this by working with the thermostat to open or close based on the refrigerator’s set temperature. If the damper control assembly doesn’t open properly cold air won’t reach the refrigerator compartment, leaving your GE freezer cold but refrigerator warm. Occasionally the damper control assembly gets stuck in the closed position and can be moved to fix the problem. However, if the damper assembly doesn’t move freely or appears damaged, it needs to be replaced. Sometimes only a professional refrigerator repair can fix the problem when you find your GE refrigerator not cooling but freezer is fine. Call Maughanster Appliance Repair to help with any refrigerator malfunction. DISCLOSURE: This post may contain affiliate links, meaning when you click the links and make a purchase, we receive a commission at no additional cost to you It can be very frustrating when your refrigerator stops cooling for any reason. Let’s face it, food is expensive, and a fridge that doesn’t cool can ruin everything you’ve bought. The GE Profile refrigerator is a great appliance, but can have certain issues sometimes. One such problem is where the freezer works fine, but the fridge still won’t cool. top reasons Why this happens, and what you can do to fix itEvaporator Coils are Frosted OverThe first potential problem we’ll discuss is that your evaporator coils may be frosted over. If so, there’s likely a problem with the defrost system on your unit. Several times per day the defrost heater assembly turns on to melt away ice or frost that begins to accumulate on the evaporator coils.  When the defrost heater assembly, defrost thermostat, or defrost control unit burn out, frost will build up on the coils and air will not be able to travel through the coils and provide cooling. To determine if there is a problem with your defrost system, simply take a look at the coils on the evaporator and see if they are covered with frost or ice. If so, you’ll want to check the three parts we mentioned above. To manually defrost your freezer, we recommend using a steamer (click here). It’s a fast and efficient way to do this job. Failed Evaporator Fan MotorYour GE Profile fridge contains a set of coils called an evaporator. These coils are designed to get cold. There is a small fan and motor mounted near the evaporator. The fan and motor work to draw air over the coils and circulate it through the refrigerator and freezer. When the fan fails, it can cause either one of these component to stop cooling. Here’s how you replace the evaporate fan motor on your GE Profile refrigerator:
Need This Part? Click Here Faulty Damper ControlWhen the damper control becomes stuck closed, it can cause the freezer to remain cold but the fridge to get hot. The damper control can be either a manually or automatic operated door that opens and closed to allow more or less cold air into the refrigerator. Here’s how to replace this part:
Defective ThermistorThe thermistor is a sensor that monitors air temperature. It’s located on the control board. When this part goes bad it can cause the fridge to stop cooling some or all together. Here’s how to replace the thermistor:
Need This Part? Click Here Defective Temperature Control BoardThe temperature control board provides voltage to the fan motor and compressor. This is an often misdiagnosed problem, so make sure you rule everything else out. Here’s how to change the part:
Defective Defrost ThermostatAs we mentioned, the defrost heater kicks on for 20 minutes, several times per day to melt away any frost that accumulates. For this system to operate properly, the defrost thermostat must sense that the coils are cold enough. When it senses that the coils are cold enough, it tells the defrost heater to turn on. When the thermostat becomes defective, it’s unable to sense the true temperature of the coils, and the heater won’t turn on. When the heater stops working, frost begins to build up. Once this occurs, air is no longer able to travel through the coils and provide cold air to the fridge or freezer. Before changing this part it’s best to use a multimeter to check for continuity. There should be continuity present when it reaches the low temperature of its operating range. If you find none, replace the part. Need This Part? Click Here Defective Main Control BoardThis is the least common part that causes this problem. If you’ve ruled out all other components of your refrigerators defrost system, then you should check this part. Refer to your owner’s manual for a wiring diagram, and check the board for continuity. If you find none, and have ruled out every other part, go ahead and change the main control board. Do you have a GE Profile refrigerator that had this problem? If so, what was your problem and how did you fix it? Comment and let us know! Why is my GE refrigerator not cooling but freezer is fine?Dirty Condenser Coils
A refrigerator's condenser coils help cool refrigerant, providing cool air for the refrigerator. However, if the condenser coils become coated in dust and debris, they won't be able to cool the refrigerant adequately. When this happens, you may find the freezer ok but refrigerator not cooling.
What is wrong with refrigerator not cooling but freezer works?Evaporator Coils
One of the main reasons for fridge not cooling but freezer works is that the evaporator coils are not working in proper order. The evaporator coils are filled with frost, so air doesn't get space to pass through them to get cold. For a solution, you have to first remove the frost by blowing hot air.
Why is my freezer running but not cold?A freezer that runs constantly may stem from multiple causes. One cause is that the temperature control thermostat is not working properly, forcing the freezer to run constantly to try and meet the correct temperature. If this is the case, you can try resetting the thermostat or replacing it altogether.
How do I reset my GE French door refrigerator?Is there a reset button on a GE refrigerator? There is no reset button on a GE refrigerator. You have to unplug the unit for at least 30 seconds to reset it. If the problem persists, turn OFF the freezer's shut-off switch for 30 seconds, and push the ice maker's shut-off arm up and down three times.
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Ge french door refrigerator not cooling but freezer is working
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