Highmark bcbs of pennsylvania pa provider phone number

Highmark Inc. is a national, diversified health care partner based in Pittsburgh that serves members across the United States through its businesses in health insurance, dental insurance, vision care and reinsurance.

Highmark, and its affiliates, operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.3 million members and employ approximately 20,000 people. It is among the ten largest health insurers in the United States and is the fourth largest Blue Cross and Blue Shield-affiliated company. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

CGI Technologies and Solutions Inc. (CGI) will perform retrospective reviews for the following:

  • Inpatient/outpatient hospital services
  • Inpatient/outpatient laboratory services
  • Physician services
  • Ambulatory Surgical Center (ASC) services

Use of this Portal will enhance the audit program for the following reasons:

  • Automatically updated via data feeds
  • Faster access to audit status changes
  • Reduce need to contact Highmark and/or CGI
  • Improve productivity
  • Put more information at your finger tips

Customer Service

    Contact us online or reach us by phone, mail or in person at one of our service centers or satellite locations.

    Call the number on the back of your ID card if you have a question about benefits or claims between 8am - 6pm EST. For website technical questions call 1-877-298-3918 between 8am - 6pm EST.

    Online Form

    Use our online form or send a message by selecting the customer service link when you log in.

    Customer Service Phone Numbers

    1-800-294-9568 8am to 6pm EST

    The best time to call is Wednesday, Thursday or Friday afternoon. Please have your ID card ready when you call or a copy of your bill if you're calling about your premium.

    Looking to Buy Highmark Coverage for Individuals and Families? Need Help with Enrolling?

    Request a Call to talk to a Highmark licensed representative about our non-Medicare plans or to enroll.

    Medicare Customer Service Phone Numbers

    PlanPhone NumberTTYDaysTime (EST)
    Blue Rx PDP 1-800-290-3914 711 Monday-Sunday 8:00am - 8:00pm
    Freedom Blue PPO 1-800-550-8722 711 Monday-Sunday 8:00am - 8:00pm
    Medigap Blue 1-800-345-7808 1-800-345-3816 Monday-Friday 8:00am - 4:30pm
    Security Blue HMO 1-800-935-2583 711 Monday-Sunday 8:00am - 8:00pm
    Community Blue Medicare HMO 1-888-234-5397 711 Monday-Sunday 8:00am - 8:00pm
    Community Blue Medicare PPO 1-888-757-2946 711 Monday-Sunday 8:00am - 8:00pm

    Not a Highmark member?

    Call 1-866-488-7469 TTY: 711 (Monday - Sunday 8:00am to 8:00pm EST) to talk to a representative who can answer questions about our plans.

    Mailing Address

    Highmark Blue Cross Blue Shield
    P.O. Box 226
    Pittsburgh, PA 15230

    Please include your group and ID number when you write.

    LocationPhone NumberDaysHours (EST)
    Pittsburgh Service Center
    120 Fifth Avenue Place
    Pittsburgh, PA 15222
    800-816-5527 Monday - Friday 8:00am - 4:30pm
    Johnstown Service Center
    1 Pasquerilla Plaza
    Johnstown, PA 15901
    800-816-5527 Monday - Friday 8:00am - 4:30pm
    Erie Service Center
    717 State Street
    Erie, PA 16501
    800-816-5527 Monday - Friday 8:00am - 4:30pm

    Use MapQuest.

    Highmark bcbs of pennsylvania pa provider phone number

    Telephone Numbers

    Provider Service

    Monday - Friday: 8 a.m. - 12 p.m., 1 p.m. - 5 p.m.
    1-800-444-4552

    Government Programs - Provider Service

    Monday - Friday: 8 a.m. - 12 p.m., 1 p.m. - 5 p.m.

    1-877-327-1395

    BlueCard Provider Services

    Monday - Friday: 8 a.m. - 12 p.m.; 1 p.m. - 5 p.m.
    1-800-429-9886

    Office & Mailing Addresses

    Paper Claims Submission

    Highmark Blue Shield of Northeastern New York
    PO Box 80
    Buffalo, New York 14240-0080 

    Provider Correspondence

    Highmark Blue Shield of Northeastern New York

    PO Box 15013
    Latham, NY 12212

    Government Programs Claims and Correspondence

    Highmark Blue Shield of Northeastern New York

    PO Box 80
    Buffalo, NY 14240-0080

    Provider Relations and Contracting Department

    Highmark Blue Shield of Northeastern New York

    40 Century Hill Drive
    Latham, NY 12110

    What is BCBS provider phone number?

    1 (888) 630-2583Blue Cross Blue Shield Association / Customer servicenull

    What is the phone number for Highmark Blue Cross Blue Shield?

    1 (800) 241-5704Highmark / Customer servicenull

    Is Highmark only in Pennsylvania?

    Highmark Inc. and its affiliates operate health insurance plans in Pennsylvania, Delaware, and West Virginia that serve more than 6 million members and hundreds of thousands of additional individuals through the BlueCard® program.

    How do I submit a claim to Highmark BCBS?

    Return the completed Claim Form to: Highmark Blue Cross Blue Shield, the Claims Administrator for the medical component of the Plan, at the following address: Highmark Blue Cross Blue Shield P. O. Box 1210 Pittsburgh, PA 15230-1210 • Attach: all original itemized bills to the claim form.