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Find out about how to use voicemail on EE devices whether you're setting voicemail up for the first time or want to know about securing your voicemail inbox. How do I access my voicemail?How do I access my voicemail?
You can also let your friends and family know they've called the right number by setting a voicemail greeting. From the voicemail main menu, select option 2. Good to know: You can get help and find out more about voicemail on your specific device in our Phones & Devices section. How do I turn my voicemail on and off?How do I turn my voicemail on and off?Call diverts allow callers to leave voicemail messages if you don’t answer. They’re set up as standard but if people can’t leave you voicemails you might need to turn them on:
If you're still having issues after this, call us on 150 and select technical support. To switch off your voicemail diverts off:
Voicemail messages are free within the EU but outside the EU there may be a charge. If you don't want to be charged for voicemails while you're abroad you can switch your voicemail diverts off. This will mean that anyone who calls you won't be able to leave a voicemail message. > Find out more about charges while abroad When you're back in the UK, you’ll need to turn voicemail diverts back on so people can leave you voicemail messages again. To switch your voicemail diverts on: How do I set up security on my voicemail?How do I set up security on my voicemail?Once your voicemail is set up, you should add a security PIN to protect it and allow you to pick up all your messages from any phone. Additionally some roaming partners may require you to have a voicemail PIN to access your messages from abroad. It’s good to set up your voicemail PIN as soon as you get your device or SIM card. To make your PIN secure:
We also recommend you:
If you decide to change your PIN, the new number must be different to the old one. To set your PIN for accessing voicemail from another phone:
For additional security, it's also possible to require the entry of your PIN every time you access your voicemail, either from another phone or from your device itself. To require a PIN when accessing voicemail from any phone:
To be sent a text message when someone accesses your voicemail:
What is visual voicemail?What is visual voicemail?Visual voicemail is a way to scan and manage your voicemails on your iPhone screen. No more calling up - with visual voicemail you don't have to call a number to get your messages, and you don't have to listen to them in order. Instead, just tap your voicemail icon to see all your voicemails as a list on your screen. It'll show you who the messages are from, when they were left and how long they are. You can get visual voicemail if you've:
To activate visual voicemail:
If you’ve not been able to finish setting up visual voicemail on your iPhone, try switching off your iPhone and switching it back on. If that doesn’t activate it, try:
Good to know: Visual voicemail is included in your pay monthly plan at no extra charge but there may be a data charge when you’re abroad. You can’t get visual voicemail on a pay as you go or Flex plan. > Find out more about data charges abroad To remove visual voicemail:
How do I use Call Return on my voicemail?How do I use Call Return on my voicemail?If the number’s been captured, Call Return will offer you the option to 'press hash to return the call'. This will allow you to quickly return a call by pressing # You don't need to worry about costs as Call Return calls are charged as a normal call within your inclusive minutes but it will appear on your bill as Call Return.
How can we improve this article? Please let us know how we can make it better How can I listen to my voicemail?The easiest way to check your Android voicemail is to open up your phone's dial pad — the pad you use to enter phone numbers — and hold down the number "1." If you look closely, it should even have a little icon that looks like a tape recording below it. You'll be taken immediately to your voicemail inbox.
How do I find my voicemail password?The default Voicemail password is the last seven digits or the last four digits of your phone number depending on your carrier. Input the phone number without the area code and you should gain access to your voicemails.
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