Frequently Asked Questions Show Someone sent me money with Zelle®, how do I receive it? If you have already enrolled with Zelle®, you do not need to take any further action. The money will move directly into your bank account associated with your profile, typically within minutes1. If you have not yet enrolled your
Zelle® profile, follow these simple steps:
If your bank or credit union is NOT listed, then download the Zelle® app and enroll your Visa® or Mastercard® debit card. Still have questions? Click below to fill out our support form to submit a ticket Call us. We’re open. How do I receive money from Zelle?How do I receive money? To receive money, you must enroll an email address or U.S. mobile number with Zelle® in Wells Fargo Online. Once enrolled, provide that email address or U.S. mobile number to the person sending you money.
How does Zelle with Wells Fargo work?You can request money from another person using Wells Fargo Mobile® app on your smartphone. To send a request for money, select Pay & Transfer, Zelle® and Request. From there, select a recipient (the person who will receive your request) from your list of recipients or add a recipient by selecting the "+” icon.
Can Wells Fargo send money to Zelle?You already have access to Zelle. If you use Wells Fargo Online or the Wells Fargo Mobile app then Zelle® is at your fingertips.
How long does it take to receive money from Zelle Wells Fargo?Money sent with Zelle® is typically available to an enrolled recipient within minutes1. If it has been more than three days, we recommend confirming that you have fully enrolled your Zelle® profile, and that you entered the correct email address or U.S. mobile number and provided this to the sender.
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