North carolina department of social services phone number

NOTICE TO FOOD AND NUTRITION SERVICES RECIPIENTS

Effective April 1, 2021

The President’s Executive Order on Economic Relief Related to the COVID-19
Pandemic, issued January 22, 2021, directed all Federal agencies to consider
administrative actions to better address the current economic crisis resulting from the
pandemic. As a result, United States Department of Agriculture has issued new
guidance to states providing emergency supplements to Food and Nutrition Services
(FNS) households.

Under this new policy, households who had not been receiving emergency supplements
and those whose emergency supplements were less than $95 per month will receive
increased benefits. Emergency supplements will not change for households who had
been receiving emergency supplements benefits of $95 or more per month.

You have the right to a fair hearing of your case if you do not agree with our decision.
You can request a fair hearing by letting your local county department of social services
know of your request. You may request the hearing in person, by telephone, or in
writing. The hearing may be requested by any member of your FNS unit or by your
representative, including an attorney obtained at your own expense. Free legal advice
may be available. Contact your nearest Legal Services Office.

You have 90 calendar days from April 1, 2021 to ask for a hearing. If you do not ask for
a hearing by 06/30/2021, you cannot have one.

To find out what your benefits are, Download the ebtEDGE mobile app. The app is
available as a free download on the Apple Store and Google Play or call Customer
Service at 1-888-622-7328 on the day you normally receive benefits.

If you have any other questions about these changes, contact your local Department of
Social Services.

AVISO A LOS BENEFICIARIOS DE SERVICIOS DE ALIMENTOS Y NUTRICION

A partir de abril 1, 2021

La Orden Ejecutiva del Presidente sobre Alivio Económico relacionada con la
Pandemia COVID-19, emitida el 22 de enero de 2021, ordenó a todos los
organismos federales considerar acciones administrativas para enfrentar mejor la
actual crisis económica resultante de la pandemia. Como resultado, el
Departamento de Agricultura de los Estados Unidos ha emitido nuevas directrices
a los estados que proporcionan suplementos de emergencia a los hogares que
reciben servicios de alimentos y nutrición (FNS).

Bajo esta nueva política, los hogares que no habían estado recibiendo suplementos
de emergencia y aquellos cuyos suplementos de emergencia eran menos de $95 por
mes recibirán mayores beneficios. Los suplementos de emergencia no cambiarán
para los hogares que habían estado recibiendo beneficios de suplementos de
emergencia de $95 o más por mes.

Usted tiene derecho a una audiencia justa de su caso si no está de acuerdo con nuestra
decisión. Puede solicitar una audiencia imparcial informando a su departamento
local de servicios sociales de su condado. Puede solicitar la audiencia en persona,
por teléfono o por escrito. La audiencia puede ser solicitada por cualquier miembro
de su unidad FNS o por su representante, incluyendo un abogado obtenido a su
propio costo. Es posible que haya asesoramiento legal gratuito. Póngase en contacto
con su Oficina de Servicios Legales más cercana.

Usted tiene hasta 90 calendario a partir del 1 de julio de 2021 para solicitar una
audiencia. Si no solicita una audiencia antes de agosto 30, 2021, perderá su derecho
a la misma.

Para saber cuáles son sus beneficios, descargue la aplicación móvil ebtEDGE.
La aplicación está disponible como descarga gratuita en Apple Store y Google
Play o llame a Servicio al Cliente marcando el 1-888-622-7328 el día en que
normalmente recibe sus beneficios.

Si tiene alguna otra pregunta sobre estos cambios, comuníquese con su
Departamento de Servicios Sociales local.

ATTENTION MEDICAID BENEFICIARIES: NOTICE OF YOUR RIGHTS UNDER HAWKINS v. COHEN (adsbygoogle = window.adsbygoogle || []).push({});

IN THE UNITED STATES DISTRICT COURT

FOR THE EASTERN DISTRICT OF NORTH CAROLINA

ATTENTION MEDICAID BENEFICIARIES: NOTICE OF YOUR RIGHTS UNDER HAWKINS v. COHEN

Hawkins v. Cohen (5:17-CV-581 E.D.N.C.) is a federal lawsuit filed in 2017 on behalf of Medicaid beneficiaries in North Carolina. The case concerns improper terminations of Medicaid benefits.

 The Court hearing the case has certified it as a class action. This means that the case is to help not just the people who filed the case but other Medicaid beneficiaries whose Medicaid has been or will be terminated improperly. 

The Court has ordered the N.C. Medicaid agency to stop terminations or reductions of Medicaid benefits until eligibility under all Medicaid categories has been considered and advance notice of the right to a hearing has been mailed to you.   For example, if you get Medicaid based on having a minor child who is turning eighteen years old, your county Department of Social Services must consider whether you are disabled before they stop your Medicaid.

If you have any questions about this lawsuit or about your rights, you may contact the attorneys who filed the case, the Charlotte Center for Legal Advocacy. You can reach these lawyers by calling this toll free number: 1-800-936-4971. You can also send the lawyers an email at .

You also may contact these lawyers if you want to report that you lost your Medicaid without a decision that you were no longer eligible for Medicaid under any category or without receiving advance written notice that your Medicaid would stop. There is no cost to you for any help that these lawyers provide to you.

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