Paul revere disability insurance customer service

Our service is anything but standard. Whether it’s how we sit with you in our 1-to-1 benefits counseling session to provide education and guidance about benefits, or how quickly and efficiently we process a claim, we’re devoted to providing service that is as personal as it is professional.

We’re here to serve you. No matter what, we’re here to help you before, during and after your enrollment. We go the extra mile to make sure you receive professional, personal service. It’s how we’ve built so many lasting and trusting relationships.

If employees can’t work because they’re sick or hurt, they may have a tough time paying for their everyday living expenses. Our disability insurance can provide financial protection tailored to meet your employees' unique needs -- and help protect their paycheck.

Disability insurance replaces a portion of an employee’s income if he or she becomes disabled from a covered accident or sickness. It can play an important role in an effective absence management strategy.

72% of employers offer long term disability insurance.1

With our disability insurance, you can:

  • Select the benefit periods.
  • Choose an on-/off-job or off-job only plan.
  • Provide valuable financial protection for your employees - at no direct cost to you.

Our disability insurance options can help you manage employee absence and help your employees protect one of their most valuable assets – their income.

1. SHRM, “2017 Employee Benefits” (2017).

© 2022 The Paul Revere Life Insurance Company. All rights reserved. Administrative Office: Colonial Voluntary Benefits, 1200 Colonial Life Boulevard, Columbia, SC 29210. Colonial Voluntary Benefits is a trademark and marketing brand of The Paul Revere Life Insurance Company. NS-15375-NY

Colonial Voluntary Benefits products are underwritten by The Paul Revere Life Insurance Company, Worcester, MA, and administered by Colonial Life & Accident Insurance Company. Dental plans are underwritten by The Paul Revere Life Insurance Company, Worcester, MA. Some dental plans are administered by Starmount Life Insurance Company. The policies or their provisions may vary or be unavailable in some states. The policies have exclusions and limitations which may affect any benefits payable.

Policyholder Service Forms

Use one of the service forms below to update policy details or to keep your policy if premiums are no longer being deducted from your paycheck.

Formularios en Español

Contact us

Call customer support:
800-325-4368
Monday-Friday, 8 a.m to 8 p.m. ET
Se habla español

Fax claims information:
800-880-9325

Mailing address:
Processing Center
P.O. Box 100195
Columbia, SC 29202-3195

Change of Beneficiary | Form #97938

Add or change the designated beneficiary on your policy.

  • Download

Change of Ownership | Form #100694

Update owner and/or contingent owner information for your policy.

  • Download

Request for Service | Form #97939

Request changes to personal data or to exercise policy provisions.

  • Download

Request for Service – Life | Form #100896

Request a loan, withdrawal or cancelation/surrender of your life policy.

  • Download

© 2022 The Paul Revere Life Insurance Company. All rights reserved. Administrative Office: Colonial Voluntary Benefits, 1200 Colonial Life Boulevard, Columbia, SC 29210. Colonial Voluntary Benefits is a trademark and marketing brand of The Paul Revere Life Insurance Company. NS-15375-NY

Colonial Voluntary Benefits products are underwritten by The Paul Revere Life Insurance Company, Worcester, MA, and administered by Colonial Life & Accident Insurance Company. Dental plans are underwritten by The Paul Revere Life Insurance Company, Worcester, MA. Some dental plans are administered by Starmount Life Insurance Company. The policies or their provisions may vary or be unavailable in some states. The policies have exclusions and limitations which may affect any benefits payable.

© 2022 The Paul Revere Life Insurance Company. All rights reserved. Administrative Office: Colonial Voluntary Benefits, 1200 Colonial Life Boulevard, Columbia, SC 29210. Colonial Voluntary Benefits is a trademark and marketing brand of The Paul Revere Life Insurance Company. NS-15375-NY

Colonial Voluntary Benefits products are underwritten by The Paul Revere Life Insurance Company, Worcester, MA, and administered by Colonial Life & Accident Insurance Company. Dental plans are underwritten by The Paul Revere Life Insurance Company, Worcester, MA. Some dental plans are administered by Starmount Life Insurance Company. The policies or their provisions may vary or be unavailable in some states. The policies have exclusions and limitations which may affect any benefits payable.

Who bought Paul Revere Insurance Company?

1997: Provident completes acquisition of Paul Revere. 1999: Unum and Provident merge to form UnumProvident Corporation. That year, the company becomes the first to offer an employee assistance plan with group disability coverage.

What is Colonial disability insurance?

Colonial Life's Short-Term Disability Income Protection insurance replaces a portion of your income if you become unable to work because of a covered illness or injury. This income can help you continue paying: ● Mortgage or rent payments.

What is the phone number for Colonial Life Insurance?

1 (800) 325-4368Colonial Life & Accident Insurance Company / Customer servicenull