Show What’s a pre-existing condition?Most pet insurers class pre-existing conditions as any medical problems your pet had before you took out your pet insurance policy. At ManyPets, we don’t think that’s fair, so we do things a bit differently. We only class an issue as a pre-existing condition if it has needed treatment, medication or advice in the past two years. That means all our policies will cover any pre-existing conditions that have been free from treatment, medication or advice for 24 months as though they were a new condition. For conditions that your pet has had treatment, medication or advice for in the last two years, there’s our Pre-existing policy. It can cover pre-existing conditions as long as they have been free from treatment, medication or advice for 3 months before the treatment you’re claiming for. Once we cover a pre-existing condition, we will continue to cover it no matter how often treatment is needed.
How ManyPets covers pre-existing conditionsWe don’t make you fill in long forms declaring your pet’s previous conditions before we decide whether to cover them. Our Pre-existing policy is simple. It gives you cover for pre-existing conditions, and a separate vet fee limit for any new conditions your pet develops:
This is a lifetime policy. That means both of these vet fee limits refresh each year when you renew.
How pre-existing cover helps pets... and ownersChoosing a pet insurance policy that covers pre-existing conditions means that even with previously diagnosed issues, your pet can still receive financial assistance for that problem. This takes much of the financial guessing game out for pet owners worrying about getting treatment going forward. What else is covered?It’s not just pre-existing problems that this policy covers. It also includes:
But you won’t be covered for:
Find out more about what's covered Award-winning cover owners loveCat and dog owners have voted us Pet Insurance Provider Of The Year in the Moneyfacts Consumer Awards for two years running. We also received over 16,500 five-star Feefo reviews in the 12 months up to August 2022. Frequently asked questions about pre-existing conditionsEverything else you need to know about your pet's previous conditions and how our policies cover them. When you make a claim, your insurer will ask your vet for your dog’s medical records, so they can see if they’ve had any previous injuries or illnesses. No, unless you’ve switched to us from another provider. Like most pet insurance policies there’s a ‘waiting period’ at the start. That means there’s a short period of time before you can make a claim. For all our policies the waiting period is two weeks for illnesses and 48 hours for accidents. But if you previously had cover with another pet insurance provider and you switch to us with no break in cover, there’s no waiting period and you’ll have immediate cover. You can get cover for your cat and we might be able to cover that condition as long as:
If you take out a Pre-existing policy your cat’s heart murmur will be covered for up to £1,500 a year as part of your overall claims pot. Just be aware that if the murmur needs regular or ongoing medication that doesn’t stop for a period of three months, we would never be able to cover this condition. But if the murmur stops and your pet receives no treatment, medication or advice for it for two years, we’ll cover it just like a new condition if it ever crops up again. Yes, and conditions with relatively infrequent occurrences like your dog’s epilepsy can potentially be covered with the pre-existing limit of £1,500 after the two-week initial wait period, once there’s been no treatment, medication or advice for it for a three-month period. Your dog’s hip problems are what’s known as a ‘bilateral condition’, meaning something that can occur in the same body part on the opposite side of your pet’s body. Most pet insurers would automatically class your shepherd’s right hip as a pre-existing condition because he’s already been diagnosed for his left hip a year ago. But we don’t think that’s fair, so at ManyPets we’ll cover it in the same way we would a whole new condition, as long as his right hip had no previous diagnosis when the left hip was seen to by your vet, and no medication, advice or treatment in the last two years. If it was noticed and diagnosed when the left hip was, it’s part of the same condition, so depending on your policy and whether you were covered by us when that was treated, you may still be able to claim. It really depends on whether it’s an ongoing, constantly managed condition or just something you’re worried will cause future issues, though she’s healthy right now. She’ll need to have been free from advice, medication and treatment for three months for her to have her breathing problems covered by it. Almost all other pet insurance companies won’t cover recent conditions, so our Pre-existing policy is worth considering if your furry friend’s been unwell less than two years ago. That might be because:
The Pre-existing policy won’t be right for you if:
But you can still get a quote and choose one of our other policies instead. |