Toll free number for first citizens bank

First Citizens Bank Phone Numbers and Emails

Toll-Free Number:

Customer Service:

  • (888) 514-6846

    Credit Card Activations

  • (800) 543-9000

    Credit Cards

  • (540) 561-4707

    Credit Cards Outside the US

  • (800) 562-1337

    Debit Card Activations

  • (866) 645-1694

    First Citizens Rewards Center

  • (888) 322-4678

    Insurance

  • (866) 322-5433

    Life Insurance

  • (800) 845-3161

    Mortgage

  • (877) 532-2669

    New Accounts

  • (919) 716-4588

    Outside the United States

  • (855) 329-3258

    Wealth

  • (877) 206-3818

    Zelle

First Citizens Bank Emails:

Customer Service

Investors/ Franchising

Media

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First Citizens Bank Contact Information

Corporate Office Address:

First Citizens Bank and Trust Company

239 Fayetteville St.

Raleigh, North Carolina 27601

United States

First Citizens Bank Rating Based on 45 Reviews

Rating details

1.4 more details

Product or Service Quality

Rating Details

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Discounts and Special Offers

Diversity of Products or Services

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Rating trend

Summary of First Citizens Bank Customer Service Calls

65 TOTAL
CALLS

03:06 AVG CALL
DURATION

27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Citizens Bank Customer Service?

Account Question:

  • 7M ago “To get my balance”
  • 8M ago “Balance”
  • 1Y ago “Account information”

Payments and Charges Question:

  • 7M ago “Touble with debit card”
  • 9M ago “Making car payment”
  • 1Y ago “Un reckonized transactions”

Cards Question:

  • 1Y ago “Card not working”
  • 2Y ago “Stolen card”
  • 4Y ago “Card declined”

Request for Information Question:

  • 1Y ago “Check on my account I haven't had over a year”
  • 1Y ago “To find out why theres no finds are in my account”
  • 1Y ago “Confirm purchase”

Employment Question:

  • 1Y ago “Payoff auto loan”
  • 3Y ago “Pay off loan”

Activation/ Cancellation Question:

  • 3Y ago “I am trying to re-activate my debit card”
  • 3Y ago “Activate bank card”

Product/ Service Question:

  • 1Y ago “Loan payoff”

Other Question:

  • 3M ago “Mistaken wrong number sent from Zell or”
  • 6M ago “Checks”
  • 7M ago “Overdraft”

About

First Citizens Bank Privacy Policy

JavaScript is required for this site to function properly. Find instructions for how to enable JavaScript here. Screen reader users, select the error to go to its corresponding input field. Thank The User for The Client's inquiry. The Client will receive a reply within 2 business days. Give Website The User's name, phone number, area of interest and what time is convenient for The Client of First Citizens Bank Website will have a qualified First Citizens associate contact The User of company services to answer The Client's questions. The Client will receive a reply as soon as Website are able. First Citizens Bank product offerings differ from region to region. Screen reader users use the arrow keys to read through dialog contents. In order to view and use certain First Citizens Bank products, services and webpages, The Company recommend that The Client of First Citizens Bank use a current version of one of the following browsers. The User will need to restart The Customer's computer in order to complete the upgrade.

To read more: https://www.firstcitizens.com/privacy-security

First Citizens Bank Pros and Cons

Pros: Have to move to other banks

Cons: Communication, Bad attitudes and unprofessional manner, Making you feel like its your fault, Not following through with what they say they are going to do, Nobody answers the phone

Summary

FIRST CITIZENS BANK was the first bank in Johnston County, NC. It was opened in 1898. First Citizens Bank works with individuals and businesses providing them with a variety of services. Bank offers personal services like checking, savings, credit cards and card products, mortgages and loans, investment and wealth management, insurance and online banking with Bill Pay. Business get checking and savings, credit cards and card products, loans and financing, insurance, merchant and treasury services, corporate and nonprofit services, your business partner option and business online banking advantage. Online banking center that First Citizens Bank has can help customers manage their account online. Also bank representative can answer all questions by phone.

Toll free number for first citizens bank

First Citizens Bank is ranked 195 out of 791 in Banks category

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Toll free number for first citizens bank

Toll free number for first citizens bank

Toll free number for first citizens bank

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How do I check my first citizen balance?

Using SMS Banking is as simple as sending a short command via SMS to the First Citizens shortcode 34778 (FIRST)..
Type “Bal Sav1” as a SMS. ... .
Send to shortcode 34778 (FIRST).
You will receive a SMS which will state the available balance on the account you nicknamed as Sav1..

How do I contact First Citizens bank Trinidad?

Phone: (868) 62-FIRST (623-4778) Email: [email protected].

How do I unlock my Citizens Bank account?

You will be asked for additional security information to verify your authentication, create a new Password and continue with the login process. If you are still unable to access Online Banking, contact Online Banking Customer Service for assistance at 1-800-656-6561. Business customers should call 1-877-229-6428.

Is Citizens Bank the same as First Citizens bank?

Is Citizens Bank the same as First Citizens Bank? No. Citizens Bank is part of Citizens Financial Group (NYSE: CFG), with locations concentrated in the Northeast and Midwest. First Citizens Bank is a subsidiary of First Citizens BancShares Inc.