What can i buy with my blue cross blue shield otc card


1 Some local participating retailers include Walmart, Rite Aid, CVS, and Walgreens.

OTC items may only be purchased for the enrollee; it is prohibited to purchase supplies for family members, and friends. The following supplies are not covered as they are non-eligible supplies: alternative medicines (includes botanicals, herbals, probiotics homeopathic, and neutraceuticals), baby supplies, contraceptives, convenience and comfort supplies (insoles, gloves, etc.), cosmetics, food products or supplements, replacement and attachments such as contact lens containers or batteries. To minimize mailing costs the plan may impose a limited ordering quantity per purchase. This list is subject to change. This benefit is only available if your plan offers the OTC service as a benefit. Please consult with your doctor before using any OTC products. All OTC supplies are generic comparable of brand item. Any branded item may be substituted for its generic comparable based on availability. All items are shipped based on manufacturer availability. All items may not be available all the time. If generic item is not acceptable, plan will not ship brand name item. For all people who have diabetes (insulin and non-insulin users) supplies to monitor your blood glucose: blood glucose monitor, blood glucose test strips, lancet devices and lancets, and glucose-control solutions for checking the accuracy of test strips and monitors are available through the Plan Prescription Mail-Order Service by calling Capital Blue Cross Member Services. Authorization and/or a prescription may be required from a physician.

Please allow seven to ten business days to receive your order from the time the order is placed.

Limitations and restrictions may apply. Benefits may change on January 1 of each year.

Blue Cross Community Health Plans offer additional value-added benefits (VABs), available only to BCCHP Medicaid plan members. These benefits are offered to BCCHP members in addition to your Illinois Medicaid benefits. These VABs are available to keep you and your family healthy. 

Details for each added benefit and how to enroll are listed below. For further details or to enroll in these programs, contact Member Services at 1-877-860-2837.

  • $25 Quarterly for Over-the-Counter Drugs and Supplies in 2022

    You can order $25 in approved over-the-counter (OTC) items once a quarter (every three months) at no cost. This includes OTC items like pain relievers and allergy medicine. This is to help with your basic health and medical needs.

    To order your OTC Items:

    1. Click here to view the OTC Catalog for approved items.
    2. Either place your order by: 
              a. Visiting www.mpaotc.com. First-time users will need to register an account. 
              b. Calling Member Services at 1-877-860-2837 (TTY/TDD: 711) once a quarter to place your order. 
    3. Your order will be shipped at no cost to your address within 7 to 10 days. 

    Benefit amounts will not roll over to the next quarter. Only one order can be placed per quarter.

  • Free Medical Transportation

    You may get free transportation to a pharmacy, provider appointment or to a BCCHP-sponsored event. This is in addition to the standard transportation benefit. In-depth details about your transportation benefit and how to schedule a ride can be found here.

  • Blue365® Member Discount Program

    Members get a free membership to Blue365, an additional benefit of being part of Blue Cross and Blue Shield of Illinois. Blue365 members receive exclusive health and wellness discounts from a range of top retailers. Visit the Blue365 website to start saving.

  • Earn $15 Gift Cards for Completing Preventative Services 

    Through our Healthy Incentives Program, you can earn gift cards for completing certain preventive services such as:

    • $15 gift card for women age 50-74 who get an annual breast cancer screening
    • Members with diabetes can get a $15 gift card for having a yearly retinal exam with a doctor

  • Earn $30 Gift Cards and Baby Supplies with the Special Beginnings Program®

    Pregnant members who join Special Beginnings will receive education and support to guide them through pregnancy and beyond.

    You may qualify for:

    • A free car seat or free portable crib. If you go to a prenatal appointment in your first trimester or visit within 42 days of enrolling with BCCHP.
    • Two (2) free packages of diapers if have your first post-partum doctor’s visit within 84 days of your child’s birth.
    • A $30 gift card for going to at least six (6) well child appointments from birth to 15 months.

    If you are pregnant or thinking of becoming pregnant and would like to enroll in Special Beginnings, please call 1-888-421-7781.

  • $40 for Upgraded Eyeglasses

    You can get $40 toward a pair of upgraded eyeglass frames every two years.

  • Practice Dental Visits

    In addition to covered dental benefits, members with developmental disabilities or serious mental illness can go for practice visits to the dentist.

  • Free Cell Phone

    You may qualify for a free cell phone with call minutes available to call your doctor, Care Coordinator or 911 emergency services. Call Member Services at 1-877-860-2837 (TTY/TDD: 711) for more information.

What can I buy on my OTC card?

Use your OTC Plus card to pay for non-prescription drugs, health-related items, healthy foods, and home utilities such as gas, electric, water, and internet service. Save at your neighborhood pharmacy, farmers' markets, online, and other participating retailers.

How do I order an OTC item?

You can obtain your OTC items at select approved participating OTCHS-enabled CVS Pharmacy® or Navarro® stores. To find your nearest location, go to cvs.com/otchs/myorder/storelocator.

How do you use your OTC card?

To use your OTC Card, take your card and your covered OTC item(s) to the checkout at any participating store or pharmacy.

How do I use my OTC network card online?

To Shop Online:.
Visit a participating retailer's website..
Shop for approved items. Approved items vary whether you have Traditional OTC or OTC+ Grocery + Meals..
During checkout, use your OTC Card. Approved purchases are automatically paid for up to your approved balance..