Apply for medicaid va over the phone

Do you qualify for Medallion?

Medallion is for low-income and working people or:

  • Families
  • Their children
  • Pregnant women
  • Those in foster care or adoption assistance
  • Non-citizens who meet certain eligibility requirements

You may qualify if you fit into one of these groups. Just use this screening tool to find out. Or apply at the Cover Virginia website. 

Medallion benefits  

Do you qualify for FAMIS? 

To qualify, you or your child must be: 

  • Under age 19
  • A U.S. citizen or lawfully residing immigrant
  • Able to meet the income requirements 

FAMIS benefits

Do you qualify for CCC Plus?

To qualify, you must have Medicaid and fit into one of these groups:

  • 65 and older
  • A child or adult with disabilities
  • Receiving long-term services and supports
  • A nursing facility resident

Note: If any of these describe you, the state will automatically enroll you into CCC Plus.

CCC Plus benefits

Do you qualify for Medicare and Medicaid dual plans?

You might qualify if you:

  • Have Medicare
  • Have special health care needs
  • Receive help from Medicaid

Check our dual plans homepage to learn more.

The steps below will help you understand how to apply for Medicaid in Virginia and get care through Kaiser Permanente for yourself or your child.

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1. See if you and/or your family may qualify for Medicaid.

2. Find out if Medicaid through Virginia Premier with Kaiser Permanente is available in your area.

3. Complete your Medicaid application.

4. Receive approval for Medicaid.

After you’ve been approved for Medicaid, here’s what you need to do to select Medicaid with Kaiser Permanente:

5. Choose Virginia Premier with Kaiser Permanente as your Managed Care Organization.

6. Receive a new-member packet from Virginia Premier and Kaiser Permanente once you’re enrolled.




Questions about Medicaid with Kaiser Permanente?

Call the Kaiser Permanente Medicaid Assistance Center at
1-800-394-77151-800-394-7715 (toll free) or 711711 (TTY)
11 a.m. to 8 p.m., Monday through Friday.
Español: 1-800-394-75181-800-394-7518

 ​There are several ways in which you can apply for Medicaid: ​There are several ways in which you can apply for Medicaid:

  • Click here (www.healthcare.gov) to apply online through the Health Insurance Marketplace. If you have questions, you can call the federal call center 24/7 at 1-800-318-2596 or TTY: 1-855-889-4325.
  • You may also click here (www.wvpath.org) to apply online for Medicaid and other DHHR programs.
  • You may go to your local DHHR office. Click here to find your local office.
  • Fill out a paper application (Links below) and send it to your local DHHR office. 
  • Call the Customer Service Center at 1-877-716-1212 to apply over the phone.

Apply for COVID-19 Testing Coverage

This coverage provides limited services related to the testing and diagnosis of Coronavirus (COVID-19) and outpatient prescription drug treatment. Testing related services do not include services for treatment of COVID-19. For information on how to appy for COVID-19 testing, please click here.

Application for Health Coverage and Help Paying Costs

Application for Health Coverage and Help Paying Costs (Short form)

Supplement to Application for Health Coverage

If You Receive Supplemental Security Income (SSI)
If you are receiving a check from Supplemental Security Income Program, you are automatically eligible for Medicaid and should receive a medical card from the West Virginia Department of Health and Human Resources.

If You DO NOT Receive SSI
If you are not receiving an SSI check, you may apply for Medicaid benefits using any of the options above.  Applications are taken weekdays at your local office of the West Virginia Department of Health and Human Resources. 

Most local hospitals and primary care clinics have staff available to assist you in making application.

If, because of a physical handicap or disability, you are unable to go to the local office, you may request a staff person to visit your home and take the application.  To request a home visit, call your local office of the West Virginia Department of Health and Human Resources or call the Office of Client Services toll free at (800) 642-8589.

How do I apply for Medicaid over the phone in Virginia?

Call the Cover Virginia Call Center at 1-833-5CALLVA (TDD: 1-888-221-1590) to apply on the phone Mon - Fri: 8:00 am to 7:00 pm and Sat: 9:00 am to 12:00 pm.

What is the phone number for cover Virginia Medicaid?

How to apply. Apply in one of these ways: Apply online at commonhelp.virginia.gov. Call the Cover Virginia Call Center Monday through Friday, 8 a.m. to 7 p.m. and Saturday 9 a.m. to 12 p.m. at 833-5CALLVA (TDD: 1-888-221-1590).

How long does Medicaid approval Take Virginia?

Medicaid policy allows for a 45 day processing timeframe. – If a disability determination is required, that timeframe may be extended to 90 days. (However, any non-financial requirements must be verified by the 45th day or the application will be denied.)

What is the income limit for Medicaid in VA?

Benefits.gov. View coronavirus (COVID-19) resources on Benefits.gov. ... Who is eligible for Virginia Medicaid?.