Show COVID-19 Pandemic SupportOur hearts go out to those affected by the COVID-19 pandemic, and we're here to help if you need us. As the bank that manages your Victoria's Secret Credit Card, we want to assure you that Comenity Bank is committed to helping cardholders who may be experiencing hardships due to COVID-19. We have all the important information needed to easily manage your account: 1. Online Self-Service Options With 24/7 access to Account Center, you have a safe, secure and convenient way to:
Not yet registered for online access to your account? Register Here. 2. Other Payment Options Contact
Customer Care Account Security Fraudsters thrive in times of uncertainty, so we are being especially watchful for cyber criminals looking to take advantage of consumers who may feel particularly vulnerable due to COVID-19. Be cautious about outreach to you. While we may try to contact you through phone, email or text, it's important to know we would never ask for your Social Security number or credit card account number. Beware of phishing. Phishing is an illegal attempt to obtain your personal information for fraudulent purposes. Phishing can occur through email, text messages, voice calls and other means. Please use extreme caution when you receive any unsolicited requests for your personal information. How to keep your account safe. From password security to identity theft and fraud protection, get the details here. If you think you might be the victim of suspicious or fraudulent activity, please call our Account Protection team at 1-800-888-1726. Income Disruption Due to COVID-19 We're Here to Help You Please Take Care Frequently Asked Questions (FAQs)
Your session is about to expire. If you would like to extend your session please choose "Continue Session" or click "End Session" to end your session. What is Comenity Bank phone number?You can call Customer Care at 1-800-201-4955 (TDD/TTY: 1-800-695-1788). Our team is eager and able to help you, but please be aware that hold times have increased slightly as we help our customers affected by COVID-19.
What number do I call to pay my Victoria Secret?You can also make a payment by phone by calling 1-800-695-9478 for the Victoria or PINK Credit Card or call 1-844-271-2596 for the Victoria or PINK Mastercard Credit Card or TDD/TTY (800) 695-1788 Monday - Saturday, 8:00 am to 9:00 pm EST. There is a $9 fee to pay by phone.
Who Services Victoria Secret card?As the bank that manages your Victoria's Secret Credit Card, we want to assure you that Comenity Bank is committed to helping cardholders who may be experiencing hardships due to COVID-19.
How do I pay my Victorias Secret credit card?To make a payment for the Victoria's Secret credit card by phone, call 800-695-9478. The phone number for the Victoria's Secret Mastercard is 844-271-2596. A $9 fee applies if you make a payment by phone.
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