Claims
Policyholder Billing/Payments800-821-4520 or 818-990-9860, option 2 Show Audit800-662-1485, option 3, or 415-981-3200, option 3 Loss Run RequestsCurrent and prior policyholders may request loss runs via email at . Attach a letter that includes the following:
Loss Control800-662-1485, option 8, or 415-981-3200, option 8 Office Locations
General InformationFor help using this website and other inquiries, please contact our help desk. Call 818-382-1007, Monday to Friday, 8:00 a.m. to 4:00 p.m., or email . When you have a question, you want an immediate solution. You'll be happy to know that we have an entire team dedicated to providing just that. Our Claims Immediate Solutions team is here to assist and support you with your claim or anything else you may need. It's our privilege and our passion. Because at Chubb, what we really put a premium on are the relationships we create. For assistance, contact our Claims Immediate Solutions Team: All Personal Lines
Claims: Business Claims - Legacy Chubb Business Claims - Legacy ACE A Network Ready to AssistThe staff of professionals in our claim department works closely with a nationwide network of independent adjusters and appraisers to provide our policyholders with prompt and efficient claims handling. We offer claim service 24-hours a day, 7-days a week. Claims can be reported by:
National Liability & Fire Insurance Company Assigned Risk and Take-Out Programs are administered by Assigned Risk Solutions, Ltd.: (201) 368-8055. Reporting a Claim Requested InformationWhen reporting a claim, please provide as much information as possible on your initial notice. This will help us serve you better. However, DO NOT delay reporting due to incomplete or unknown information. The primary goal is reporting the accident, claim or suit promptly. If a serious injury has occurred, call the Claims Reporting Hotline, (800) 356-5750, immediately—even if information is limited. Quick Links
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How do I contact Chubb?Contact Chubb in the U.S.
If you don't know how to reach your agent, please call us on 1-800-682-4822. For personal lines quote queries, use our Find an Agent tool. For small business quote queries please visit: chubbsmallbusiness.com.
Is Northbrook insurance the same as Allstate?Allstate Northbrook Indemnity Company is an insurance company based in Northbrook, Illinois. Established in 1978, the firm provides marine, fire, marine, business, credit, and casualty insurance products and services to its clients. It operates as a subsidiary of Allstate.
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