Make appointment for replacement social security card

Q: Can I get a replacement Social Security card at my local office?

If you arent able to use a personal my Social Security account to request a replacement card, you can still begin the process online and complete it in a local Social Security office or card center, usually in less time.

June 3, 2022 • By

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Finish your application in the office
About the Author
Field Offices
Important Information for Brooklyn, Queens, the Bronx and Manhattan Residents:
Can I get a replacement Social Security card at my local office?
How do I contact my local Social Security office?

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Last Updated: June 3, 2022

Do you need to apply for an original or replacement Social Security Number card?

We now have a new – and faster – way for you to start online.

When you go to our Social Security Number and Card webpage, we now ask you a series of questions to determine whether you can:

Complete the application process online.
Start the application process online, then bring any required documents to your local office to complete the application, typically in less time.

Once you complete your application (online or in-person), we will mail the card after we process the application. Please understand that we don’t issue cards at our offices.

Check your local office’s status
If you need to visit an office, we encourage you to first check the office’s status at our Office Closings and Emergencies page. Our offices tend to be the busiest in the morning, early in the week, and during the early part of the month. You may want to plan to visit at other times.

Finish your application in the office

If you need to visit an office, please follow these steps to complete the application:

Learn what types of documents you need to bring to your local office.
Print and save the online control number shown once you complete the online application.
Bring the online control number – along with the documents – to your local office within 45 days to finish your application. Find your local office using our Office Locator.
Check-in at the kiosk when you arrive.
Meet with one of our employees to verify the information that you completed online, and to review the documentation.

That’s it! You’ll receive the card in the mail, usually within 7 – 10 business days.

We’re continuously expanding our services to put you in control and help you secure today and tomorrow for you and your family. Please share this information with your friends and family – and post it on social media.

Tags: social security, Social Security benefits, Social Security card

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About the Author

Field Offices

Social Security's New York Region operates more than 100 local field offices in New York, New Jersey, Puerto Rico and the U.S. Virgin Islands. Representatives in our field offices can assist you with all issues related to programs administered by Social Security.

To obtain information about your local field office, use our Social Security Office Locator. Just type in your postal ZIP code and we will provide you with the office address, phone number and business hours. We will also furnish you with directions to the office and with a map pinpointing the office's exact location.

Our field offices generally offer the full range of Social Security services, including applying for new or replacement Social Security cards, applying for Social Security and Supplemental Security Income benefits, making changes to your benefits information and helping Medicare beneficiaries with limited income and resources apply for extra help with the cost of their prescription drugs under the new Medicare Prescription Drug Program. Many of these same services are available online at www.socialsecurity.gov or through our toll-free service, 1-800-772-1213 (Voice) or 1-800-325-0778 (TTY).

You can request a replacement Social Security card online if you:

Are a U.S. citizen age 18 or older.
Have a driver's license or state-issued identification card from one of the participating states or the District of Columbia (to see if your state participates, go to www.ssa.gov/ssnumber).
Have a U.S. mailing address (this includes APO, FPO, and DPO addresses).
Have a my Social Securityaccount.
Don't require changes to your name, date of birth, place of birth, or gender.

Important Information for Brooklyn, Queens, the Bronx and Manhattan Residents:

In order to enhance public service and strengthen the integrity of the Social Security Number, the Social Security Administration opened the Brooklyn, Queens, the Bronx and Manhattan Social Security Card Centers. The Centers are located at:

154 Pierrepont Street, Sixth Floor, Brooklyn, NY 11201
155-10 Jamaica Avenue, Second Floor, Jamaica, NY 11432
820 Concourse Village West, Second Floor, Bronx, NY 10451
123 William Street, Third Floor, New York, NY 10038

These are the only Social Security Offices in New York where residents of Brooklyn, Queens, the Bronx and Manhattan - both U.S. citizens and non-citizens - can apply for an original Social Security Number or for a replacement card.

Please send us any comments or suggestions you have about our web site.

If you aren't able to use a personal my Social Security account to request a replacement card, you can still begin the process online and complete it in a local Social Security office or card center, usually in less time.

Before you call: You can find the phone number for your local office by using our Office Locator. You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday.