Número de teléfono de metro pcs servicio al cliente

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Número de teléfono de metro pcs servicio al cliente

1169 Elizabeth Ave

Elizabeth, NJ 07201

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Amenities and More

Accepts Credit Cards

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Frequently Asked Questions about Metro PCS

What forms of payment are accepted?

Metro PCS accepts credit cards.

How is Metro PCS rated?

Metro PCS has 1 stars.

Número de teléfono de metro pcs servicio al cliente

ILIMITADO CON IMPUESTOS Y CARGOS INCLUIDOS

Magenta® MAX, nuestro mejor plan para teléfonos.

Magenta MAX

, el primer plan de smartphone 5G para consumidores que ofrece datos premium ilimitados y no puede reducir tu velocidad según la cantidad de datos que uses. Además, disfruta de 40 GB de datos de alta velocidad para hotspot móvil en

T-Mobile

.

Es necesario activar el streaming UHD hasta 4K en dispositivo compatible, de lo contrario el streaming de video será en calidad SD. Hasta 40 GB de enlace a toda velocidad, luego, uso ilimitado en nuestra red a velocidades 3G como máximo. El precio mensual del plan tarifario incluye impuesto sobre las ventas y cargos normativos. Cobertura 5G no disponible en ciertas áreas; se requiere dispositivo compatible.

MetroPCS Phone Numbers and Emails

Toll-Free Number:

  • (888) 863-8768

Customer Service:

  • (800) 316-2075

    To Get Premium Handset Protection

Legal:

  • (425) 383-4000

    Copyright Infringement Inquiries

MetroPCS Emails:

Customer Service

T-Mobile Closed Captioning

Legal

Copyright Infringement Inquiries, Privacy Inquiries

Media

MetroPCS Contact Information

Corporate Office Address:

T-Mobile USA, Inc.

12920 S.E. 38th Street

Bellevue, Washington 98006

United States

Other Info (opening hours):

Mailing Addresses:

P.O. Box 37380,

Albuquerque, NM 87176-7380

For Payments

Metro by T-Mobile

PO Box 5119

Carol Stream, IL 60197-5119, US


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MetroPCS Rating Based on 757 Reviews

Rating details

2.0 more details

Diversity of Products or Services

Rating Details

Diversity of Products or Services

Product or Service Quality

Exchange, Refund and Cancellation Policy

Discounts and Special Offers

Close

Rating stats

Rating trend

Summary of MetroPCS Customer Service Calls

32.5K TOTAL
CALLS

06:12 AVG CALL
DURATION

11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MetroPCS Customer Service?

Payments and Charges Question:

  • 15h ago “Payment issue”
  • 1d ago “Billing”
  • 1d ago “Paying bill”

Product/ Service Question:

  • 10h ago “My phone is not working right I just pay a nill”
  • 1d ago “Phone not working”
  • 1d ago “My screen is broken on my phone”

Request for Information Question:

  • 11h ago “Need help concerning my recent visit to a MetroPCS store”
  • 3d ago “Need help unlocking a device”
  • 4d ago “Find out how to open a new line”

Staff Question:

  • 13h ago “Mservice”
  • 1d ago “Temporarily suspend service”
  • 3d ago “Rude person sold me a phone I did not ask for at the store. They told me it was free and then he charged me”

Account Question:

  • 3d ago “I need my account information”
  • 3d ago “I want to make this phone my out here account number”
  • 4d ago “To try and change the name on my MetroPCS account”

Activation/ Cancellation Question:

  • 3d ago “Activate a phone”
  • 5d ago “Activation”
  • 7d ago “To cancel my service or my phone the phone is broke”

Cards Question:

  • 4h ago “Active my sim card”
  • 3d ago “Need sim card cancelled”
  • 10d ago “My SIM card is locked”

Return/ Replace Question:

  • 13d ago “I want to replace my phone”
  • 29d ago “Exchange phone”
  • 1M ago “To get help changing to new phone”

Shipping and Delivery Question:

  • 1M ago “Need to get the porting pin and my account number”
  • 1M ago “Tracking my order”
  • 1M ago “Tracking”

Refund Question:

  • 1M ago “Refund on my bill”
  • 1M ago “I want a refund on my bill”
  • 1M ago “Refund”

Employment Question:

  • 5M ago “Need copy of w2 year 2020”
  • 1Y ago “I need to switch phone because my screen is cracked too bad and it's not functioning properly. I don't have the money to switch at a store cause I don't get paid for two weeks. So could you please be so kind as to wave this fee and switch my phone”
  • 1Y ago “Pay stubs”

Website/ Application Question:

  • 7M ago “Yo give my EBB Application number”
  • 9M ago “Ebb sitee of metro app does not work”
  • 1Y ago “Application”

Other Question:

  • 13h ago “My phone is off”
  • 14h ago “Suspended one of my phone lines”
  • 23h ago “Want to switch phones”

About

Top MetroPCS Services

Phone Service, Customer Care, Phone Plan

Top MetroPCS Products

Account, Warranty, Website

MetroPCS Pros and Cons

Pros: I used to like your company, Price, Phone promotions, No contract, But i am done

Cons: Customer service, Service, Unprofessional service, Unable to use cell phone, Metro pcs

Related Companies

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Summary

MetroPCS is a prepaid wireless service. It is provided by T-Mobile US, Inc. The company is headquartered in Richardson, Texas, United States. MetroPCS was established in 1994 as General Wireless, Inc. It offers the following services: text, data, and nationwide talk. The company uses such networks as GPS, HSPA, HSPA+, 4G LTE. Available plans are as follows: 2GB (4G LTE Data), 3GB (4G LTE Data), Unlimited (4G LTE Data), and Unlimited (4G LTE Data +Hotspot). MetroPCS provides phones of such brands as Samsung, LG, HTS, Alcatel, and ZTE. There is also a large stock of accessories including keyboards, headsets, screen protectors, memory cards, and speakers.

Número de teléfono de metro pcs servicio al cliente

MetroPCS is ranked 190 out of 1609 in Telecommunications category

Payment Methods

Número de teléfono de metro pcs servicio al cliente

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Número de teléfono de metro pcs servicio al cliente

Número de teléfono de metro pcs servicio al cliente

Número de teléfono de metro pcs servicio al cliente

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¿Cómo llamar a Metro atención al cliente?

Por teléfono en el 1-888-8metro8 (1-888-863-8768)

¿Cómo hacer un pago en Metro PCS por teléfono?

En la aplicación MyMetro de tu teléfono de Metro, haz clic en Payments, ingresa tu método de pago, haz clic en la tarjeta de pago y activa el AutoPago. En Metro by T-Mobile.com, visita Mi Cuenta (enlace), selecciona Paga ahora, ingresa tu método de pago y activa el AutoPago.

¿Cómo hacer un reclamo en Metro PCS?

¿Cómo presento un reclamo? Este sitio es la opción más simple para presentar tu reclamo. Ve a Inicio página y abre la sección "Presentar, continuar y rastrear mi reclamo" que se encuentra en el margen derecho. También puedes llamas a Assurant al 1-800-316-2075 y un especialista de atención te ayudará con el proceso.

¿Cuál es el número de servicio al cliente de T

Llámanos. Marca 611 en tu teléfono de T-Mobile o 1-800-937-8997 en cualquier teléfono para hablar con el Servicio al Cliente sobre cómo excluirte de las comunicaciones de comercialización.