Samsung smart switch organizing your transferred data

• Forum
• Samsung Android Phones
• Samsung Galaxy S22 & S22+ & S22 Ultra

1. 

   Hi all,

   I have my new S22 ultra and I'm trying to use Samsung Smart Switch to copy everything across, but for some reason it will only transfer images/videos but none of the apps/settings. I'm trying to do cable-cable transfer.

   Anyone had similar issues and have any suggestions? I'd be so grateful!

   Lum

   02-21-2022 04:46 AM

2. 

   Go to the play store/ Galaxy store on the S22 ultra and sign in you should be able to download all your apps that are compatible with the S22 ultra.

   02-21-2022 05:08 AM

3. 

   are you doing it over wireless or plugging the phones into each other?

   02-21-2022 09:39 AM

4. 

   Thanks both for replies. Still can't get it to work for some reason, plugging them into each other and following instructions for using smart switch. Everything transfers fine but not the settings/apps/home layout etc. They all come under list of things that can't be transferred once the initial prep/scan is done. Weird, I have previously upgraded from galaxy to new galaxy several times and always used smart switch with no issues!
   I've manually downloaded the apps now (even when I log into play store it only shows me all the apps I've ever downloaded rather than the ones that are in use on my old phone) and set it up - just took longer than anticipated!

   Thanks both for the advice. :-)

   02-21-2022 09:52 AM

5. 

   Originally Posted by luminola

   Hi all,

   I have my new S22 ultra and I'm trying to use Samsung Smart Switch to copy everything across, but for some reason it will only transfer images/videos but none of the apps/settings. I'm trying to do cable-cable transfer.

   Anyone had similar issues and have any suggestions? I'd be so grateful!

   Lum

   I use Smart Switch on my PC. I connect my old phone by cable to the PC & back up. Then I connect the new phone by cable & select only the items I want to restore on the new phone from the back up. I have never had a problem using this method.

   I usually restore everything except settings. I don't put old settings on a new phone.
   

   

   Edit: By the time I finished posting, looks like you got it sorted out. Good deal! Enjoy your new phone!

   02-21-2022 09:57 AM

7. 

   Are you coming from a samsung phone? If you have a laptop/computer maybe you can try using smart switch there. Upload a backup from the old phone then restore it to the new one. I believe the desktop version of smart switch allows you to do that.

   02-21-2022 09:58 AM

8. 

   waiting for my S22 Ultra to be delivered today. backed up phone. Was wondering, does home screen layout carry over?

   I know I may have to reenter passwords and set up MFA again. Or at least I think I do.

   02-21-2022 11:05 AM

9. 

10. 

    i was all set to use a cable to transfer from my S21 Ultra to the new S22 Ultra because of all the suggestions here to use a cable, however, the quick start guide AND the on screen smart transfer app BOTH SAID specifically that "wireless preferred"!!

    with that, i felt that i had to use wireless for this transfer since it specifically states wireless is preferred over cable.

    is it possible that most of our thoughts and ideas are dated and that with the current bluetooth/wifi6, that wireless transfer is actually as blazingly fast as cable???

    thanks

    02-21-2022 01:39 PM

11. 

    Originally Posted by Dualmonitors

    i was all set to use a cable to transfer from my S21 Ultra to the new S22 Ultra because of all the suggestions here to use a cable, however, the quick start guide AND the on screen smart transfer app BOTH SAID specifically that "wireless preferred"!!

    with that, i felt that i had to use wireless for this transfer since it specifically states wireless is preferred over cable.

    is it possible that most of our thoughts and ideas are dated and that with the current bluetooth/wifi6, that wireless transfer is actually as blazingly fast as cable???

    thanks

    It's not that wireless doesn't work for SmartSwitch, it's just that more errors can occur with stuff not being transferred over using the wireless method.

    After losing my whole calendar with the S20 Ultra transfer over, and then not realizing it before I factory reset my S10+ (getting it ready to be sent back to Samsung), I will personally never use the wireless method.

    02-21-2022 03:05 PM

12. 

    Just completed the Smart Switch wirelessly from S20+ to the S22U. It is super convenient but kinda takes some of the fun out of that "first day" tinkering.

    02-21-2022 03:26 PM

13. 

    Originally Posted by Ed_Grohl

    Just completed the Smart Switch wirelessly from S20+ to the S22U. It is super convenient but kinda takes some of the fun out of that "first day" tinkering.

    Even with a smart switch move, there's still plenty to do manually. In my case I had a 90 minute smart switch transfer (about 100GB of data), following by a 3 hour "organizing data" session (my 10s of thousands of sms messages that the phone was reorganizing). Only then did my oneui homescreen return to the layout I had on my S21U. After this I still had to re-login to nearly every app and go through settings to find the different settings that didn't move, etc. And I had to re-pair BT to all devices and setup phone security again. It:s a process no matter how you slice it!

    02-22-2022 07:25 AM

14. 

    Originally Posted by claykin

    Even with a smart switch move, there's still plenty to do manually. In my case I had a 90 minute smart switch transfer (about 100GB of data), following by a 3 hour "organizing data" session (my 10s of thousands of sms messages that the phone was reorganizing). Only then did my oneui homescreen return to the layout I had on my S21U. After this I still had to re-login to nearly every app and go through settings to find the different settings that didn't move, etc. And I had to re-pair BT to all devices and setup phone security again. It:s a process no matter how you slice it!

    I usually go through and delete my texts daily. I cannot stand having all those messages in there. Dates back to my Blackberry days when you had to clear them out or they bogged down the phone. I just like a clean slate in there.

    02-22-2022 08:39 AM

15. 

    Originally Posted by Ed_Grohl

    I usually go through and delete my texts daily. I cannot stand having all those messages in there. Dates back to my Blackberry days when you had to clear them out or they bogged down the phone. I just like a clean slate in there.

    That's exactly what I'm going to do when my S22 Ultra arrives. I also came from Blackberry over 10 years ago.

    

    I'm going to go a step further than you by not transferring settings, just apps. I'll be going from an S10+ to an S22 Ultra, so I want to figure out how I want to organise my home screens on a larger device that comes with an S Pen.

    02-22-2022 09:01 AM

16. 

    Which is best to do before transfer

    Leave your sim in your old phone or move it to your new phone

    Or just pull it all together then transfer

    02-22-2022 09:29 AM

17. 

    Originally Posted by TheMiz

    Which is best to do before transfer

    Leave your sim in your old phone or move it to your new phone

    Or just pull it all together then transfer

    I always transfer all my stuff over to the new phone before I put the SIM over ... I like to have everything work in properly before I fully commit to the new phone

    02-22-2022 09:43 AM

18. 

    Originally Posted by Lawrence Schweitzer

    waiting for my S22 Ultra to be delivered today. backed up phone. Was wondering, does home screen layout carry over?

    I know I may have to reenter passwords and set up MFA again. Or at least I think I do.

    Mine didn't this time, I used wired from S21U to S22U thinking that it would be the best and fastest way to transfer. It was a pain in the butt afterwards and what it did transfer what I was left with was basically a fresh phone with just phone numbers and messages carried over, I had to pretty much set up everything else like being setup from scratch, grr.

    However I went from a Tab S6 to Tab S8U using wireless smartswitch and that did in fact carry over my homescreen and apps so I would suggest trying it wirelessly. Wireless was also just as fast as wired it seemed.

    02-22-2022 10:29 AM

19. 

    Originally Posted by bkdodger2

    I always transfer all my stuff over to the new phone before I put the SIM over ... I like to have everything work in properly before I fully commit to the new phone

    Yup. Same here.

    02-22-2022 10:33 AM

20. 

    Just watched a video on you tube, recommended to put in Sims card to new phone before transferring,.
    what do you'll recommend?
    I've never set up a phone before. 😏

    02-22-2022 11:38 AM

21. 

    Originally Posted by nonie

    Just watched a video on you tube, recommended to put in Sims card to new phone before transferring,.
    what do you'll recommend?
    I've never set up a phone before. ������

    i agree. as per the quick start guide inside the S22 Ultra's box, it also said put sim card in the new phone first.

    it might be true that it doesn't matter that much? i don't know for certain, but it makes sense that the target phone, i.e. new phone, has connectivity to the towers so when the settings are transferred in, it makes sense to the new phone.

    02-22-2022 11:49 AM

22. 

    Originally Posted by nonie

    Just watched a video on you tube, recommended to put in Sims card to new phone before transferring,.
    what do you'll recommend?
    I've never set up a phone before. ������

    I honestly don't think it matters that much. I think I usually switch after, but to be honest I don't have a set method like others do. I tend to do it a little differently every time.

    02-22-2022 11:52 AM

23. 

    After I had the phone set up the way I wanted it and finally swapped the SIM all I had to do was reboot the phone and my Verizon was all ready.. Wi-Fi calling everything is good to go...

    02-22-2022 12:03 PM

24. 

    Originally Posted by nonie

    Just watched a video on you tube, recommended to put in Sims card to new phone before transferring,.
    what do you'll recommend?
    I've never set up a phone before. ������

    The S22 won't progress through setup until you move your SIM. So, I suggest to move it over and at same time use smart switch to backup your old device (I use the PC version of smart switch). This way you can begin using your new device while you're transferring data over. Just be aware if you have lots of data, like I do (about 100GB moved), it can take upwards of 2-3 hours to move data using smart switch then the phone goes through its "processing and organizing data" after smart switch completes. At least it did that for me because I have nearly a 1GB of text messages I move from device to device.

    02-22-2022 12:14 PM

25. 

26. 

    Originally Posted by claykin

    The S22 won't progress through setup until you move your SIM. So, I suggest to move it over and at same time use smart switch to backup your old device (I use the PC version of smart switch). This way you can begin using your new device while you're transferring data over. Just be aware if you have lots of data, like I do (about 100GB moved), it can take upwards of 2-3 hours to move data using smart switch then the phone goes through its "processing and organizing data" after smart switch completes. At least it did that for me because I have nearly a 1GB of text messages I move from device to device.

    @claykin: i agree. the processing and organizing data part is extremely important and essential because ONLY AFTER that was completed, did i have my wallpaper, my apps organized the way i had it on all the pages on my desktop.

    yes, that organizing part took additional time AFTER the transferring was completed, which was an additional bummer to have to wait longer.

    what is silly about this is that Samsung provided NO DOCUMENTATION or instructions detailing what we SHOULD EXPECT! since our expectations have not been set, we were all nervously anticipating the transfer being done and hopefully, this time it would transfer correctly! why in the world did Samsung not provide any documentation detailing what we should expect from this process? weird.

    02-22-2022 12:26 PM

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S22 ultra / smart switch

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