The Social Security Administration assigns Social Security numbers, and administers the Social Security retirement, survivors, and disability insurance programs. They also administer the Supplemental Security Income program for the aged, blind, and disabled. Show
Agency DetailsAcronym:SSA Website:Social Security Administration (SSA) Contact:Contact the Social Security Administration Local Offices:Find a Social Security Office Near You Main Address:6401 Security Blvd. Toll Free:1-800-772-1213 TTY:1-800-325-0778 Forms:Social Security Administration Forms Government branch:Independent Agency Popular Services from Social Security AdministrationRetirement Benefits Disability Benefits Get, Replace, or Correct a Social Security Card MySocialSecurity Online Account Social Security's Popular Baby Names Related Agency
The Social Security Administration in March 2020 stopped face-to-face service with the public at the more than 1,200 field offices nationwide except in “limited, critical situations” due to the covid-19 pandemic. Until offices reopen, which may be finally happening after two years, beneficiaries can conduct business with the agency online, via fax or by phone including critical services. The Social Security Administration considers the following situations as limited and critical: When a person lacks food or shelter, including utilities or in the event they do not have medical care or coverage and they are looking to reinstate or apply for benefits. Likewise, beneficiaries that cannot receive their benefits payment electronically and are in urgent need of one to cover food, shelter, or medical treatment expenses. Also see:
Scheduling an appointment with your local Social Security officeThe agency is aiming to reopen offices for face-to-face services with the public at the end of March. Until then, the Social Security Administration provides a guide on conducting business during the pandemic with the agency. Those that think they meet the requisites for an in-person appointment can contact their local office to arrange an appointment. The Social Security Administration advises that appointments will depend on staffing as well as the local health and safety conditions. However, if you do not qualify for an in-person appointment you can still contact the agency or use the expanded online services.
Contact the Social Security Administration toll-free by phoneThe Social Security Administration provides toll-free National 800 number service to members of the public. Representatives are available between 8:00 am and 7:00 pm, Monday through Friday at 1-800-772-1213. The agency advises that wait times are typically shorter later in the day and Wednesdays through Fridays. Spanish speakers can receive assistance by calling the same toll-free number and informing the pre-recorded system or representative that they would like to talk to a representative in Spanish. For those who cannot make a call during these times, “recorded information and services are available 24 hours a day and on weekends.” Deaf and hard of hearingThose who are deaf or hard of hearing can call toll-free at 1-800-325-0778 to resolve any benefit issues or get their questions answered. The line is available from 8:00 am to 5:30 pm Monday through Friday. International callersThose who cannot call the National 800 number because they are located outside of the United States can use the following number, 410-965-0160. Callers should be aware that this is not a toll-free number, and they will have to assume any costs associated with the call. Representatives are available at this number on weekdays between 9:00 am and 4:00 pm Eastern US Time. Online Social Security servicesThroughout the pandemic, the SSA has expanded the number of services that can be completed online. Before many applicants needed to visit an Social Security office to apply for benefits, now “you can apply for retirement, disability, and Medicare benefits online.” Additionally, the site allows beneficiaries to “check the status of your claim or appeal, request a replacement Social Security card in most states, get an instant proof of income letter, and much more.” How to get access to a “my Social Security” account?Setting up an online secure account is quick and easy, which you can do online or in person, once offices reopen if you are unable to get an in-person appointment now. For those who are 18 and older, all you need is a US mailing address, valid email address and a Social Security number. If you don’t already have the app on your smartphone, you will want to download the app to your phone before you get started. How do I make an appointment with local SSA?If you do not want to apply for benefits online, or you need to speak to us for any other reason, you can schedule, reschedule or cancel an appointment by: Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 8:00 am – 7:00 pm, Monday through Friday. Contacting your local Social Security office.
How do I contact my local SSA office?You can find the phone number for your local office by using our Office Locator. You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday.
Is it better to take Social Security at 62 or 67?You can start receiving your Social Security retirement benefits as early as age 62. However, you are entitled to full benefits when you reach your full retirement age. If you delay taking your benefits from your full retirement age up to age 70, your benefit amount will increase.
What is the average Social Security benefit at age 62?According to the SSA's 2021 Annual Statistical Supplement, the monthly benefit amount for retired workers claiming benefits at age 62 earning the average wage was $1,480 per month for the worker alone.
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