Universal endless summer resort surfside inn & suites

Great Value

Oct 7, 2022 Carol M Opelika, Alabama

So this hotel is a bit further from Universal than most other "on site" hotels, but provides most of the same benefits at a budget friendly price. Early park entry and Universal provided bus transportation are the biggest benefits IMO. Our room was on the 7th floor. The elevators by the parking lot doors require your room key to be scanned to… Read more

So this hotel is a bit further from Universal than most other "on site" hotels, but provides most of the same benefits at a budget friendly price. Early park entry and Universal provided bus transportation are the biggest benefits IMO. Our room was on the 7th floor. The elevators by the parking lot doors require your room key to be scanned to access guest floors--I LOVE this security measure. Also really like the layout/easy access to load/unload luggage. Rooms are basic but very functional and super clean. No carpet! We had food from the on site restaurant once during out stay, again it was basic but very good and a decent value (for theme park hotel food). Visited the bar once, service was slightly slow but very friendly. The bar IS outside, so not sure how that works if the weather is poor. One positive that the other closer hotels can't provide: easy walking access to a Walgreens and several restaurants. The negatives: This hotel (and it's sibling Dockside) is located furthest from the parks. You CAN walk to the parks, but it's a long way and thru a ton of traffic. The free bus transportation is much easier and safer but can get crowded during peak times. The noise. The noise, noise, noise, noise, noise. Take ear plugs or a sound machine. You'll hear doors close, walking, talking, etc. There are a LOT of kids at this hotel, and you'll hear them too. Read less

Not worth the money for passholders!

Oct 7, 2022 brittney501

I will start by saying the staff was very friendly, the hotel was clean and our 2 bedroom suite was nice. It was smaller than a usual 2 bedroom suite that I am use to at Mariott or Hilton. However, my family and I are passholders so the "perks" of early admittance into the park and the transportation to the parks is honestly irrelevant to us. We… Read more

I will start by saying the staff was very friendly, the hotel was clean and our 2 bedroom suite was nice. It was smaller than a usual 2 bedroom suite that I am use to at Mariott or Hilton. However, my family and I are passholders so the "perks" of early admittance into the park and the transportation to the parks is honestly irrelevant to us. We spent well over $400 for 2 nights and this is with the passholder discounts. For the price, the size of the rooms and the "perks" us passholders are better off with just staying at a cheaper hotel. I spend maybe $300 for two nights to get a Marriot Suite and it is bigger and gives you a FREE breakfast buffet as well. Of course being a Starbucks lover this was a nice benefit but for the price of the hotel I would rather just drive to a Starbucks or get it at the parks with the amount of money I would save. This is also for a Saturday night and Sunday night rates. Overall I would give them a 3 star for being a pass holder, there is not much to offer us. Maybe if you're not a passholder it would be worth the money. Read less

Best universal hotel to stay in

Oct 4, 2022 1313flipper leeds

This was our third trip to orlando staying in universal properties both other times staying in hard rock.Building up to arriving was a bit apprehensive booking the more budget range hotel but also had booked 3 nights in two of universal properties to obtain express passes.All i can say is we had nothing to worry about this hotel passed with flying… Read more

This was our third trip to orlando staying in universal properties both other times staying in hard rock.Building up to arriving was a bit apprehensive booking the more budget range hotel but also had booked 3 nights in two of universal properties to obtain express passes.All i can say is we had nothing to worry about this hotel passed with flying colours.Yes check in can be a bit late SAME in all the hotels if the rooms not ready its not ready.The hotel is clean friendly staff and the 3 bed family room was very spacious(yes not much room for clothes to be hung but still manged).A lot of reviews complain regarding being gated off to stop you from spending money on international drive.ignore the entrance gate you have a gate need the room key but right outside and when its locked just cut through the car park.Inside our room we had a microwave and a large fridge and rooms was given a good enough clean each day.The swimming pool was enjoyable and yes the towels are very threadbare but again get over it your on holiday.I can safely say i will definitely be staying at this hotel from now on the massive price comparison from the big three is far better value for money.Carry on with the great work you do there and thankyou for making our holiday so enjoyable. Read less

Good value for the money, but does not offer many admenties.

Oct 4, 2022 vlmath Houston, Texas

Have experienced this resort and the sister resort, Dockside, across the street. Although this resort felt cleaner and a little more homier, the sister resort has much more offerings regarding food/beverages and activities. The bus service at Surfside was far less dependable, than what we've previously experienced at the Dockside resort. Waited… Read more

Have experienced this resort and the sister resort, Dockside, across the street. Although this resort felt cleaner and a little more homier, the sister resort has much more offerings regarding food/beverages and activities. The bus service at Surfside was far less dependable, than what we've previously experienced at the Dockside resort. Waited about 30 min for a bus mid-afternoon from hotel to park. Front desk staff was not very informative on the times for café, and was very rude when inquiring about an early check in time. Read less

Orlando 2022

Oct 4, 2022 paigewY5154RW

We came here visiting from the UK and I can’t recommend this hotel enough! It was great for me & my twin girls. everyone was so lovely, house keeping was great too, making sure their teddies were cutely placed every morning which they loved! The restaurant staff were also amazing with my twins, they were so sad to leave. We’ll definitely be back… Read more

We came here visiting from the UK and I can’t recommend this hotel enough! It was great for me & my twin girls. everyone was so lovely, house keeping was great too, making sure their teddies were cutely placed every morning which they loved! The restaurant staff were also amazing with my twins, they were so sad to leave. We’ll definitely be back in 2024! Read less