How to cancel payment on apple store

How do I cancel a subscription that is billed through my Apple account?

Table of Contents Show

• On an iOS devce (iPhone, iPad, etc):
• On an OSX device (iMac, Macbook, etc):
• If you purchased your subscription via Apple App Store:
• If you purchased your subscription via Google Play:
• About This Article
• Is this article up to date?
• How do I cancel a payment on Apple?
• How do I cancel an accidental purchase on App Store?

Follow these steps to cancel subscriptions and recurring charges billed through your Apple account.

Written by Marshall
Updated over a week ago

On an iOS devce (iPhone, iPad, etc):

1. Open "Settings"

2. Access your Apple/iCloud account by selecting your profile at the top of the page

3. Select "Subscriptions"Under "Active", select the subscription you would like to cancel

4. Select "Cancel Subscription" at the bottom of the page

5. Finalize the cancellation by selecting "Confirm"

On an OSX device (iMac, Macbook, etc):

1. Open "System Preferences"

2. Select "Apple ID"

3. Select "Media & Purchases"

4. Next to "Subscriptions", select "Manage" (this will open the App Store)

5. Find the subscription you would like to cancel and select "Edit"

6. Select "Cancel Free Trial" or "Cancel Subscription"

7. Finalize the cancellation by selecting "Confirm"

Click here to learn how to cancel subscriptions billed through services other than Apple.

How do I cancel my subscription if I subscribed on Apple App Store or Google Play?

How do I cancel my subscription if I subscribed on Apple App Store or Google Play?

Written by Ana
Updated over a week ago

To cancel your Able subscription please follow the steps below:

If you purchased your subscription via Apple App Store:

1. Open the Settings app.

2. Tap your name.

3. Tap Subscriptions.

4. Tap the subscription that you want to manage.

5. Tap Cancel Subscription. If you don’t see Cancel, the subscription is already cancelled and won't renew.

If you purchased your subscription via Google Play:

1. On your Android phone or tablet, open the Google Play Store

2. Check if you’re signed in to the correct Google Account.

3. Tap Menu Subscriptions.

4. Select the subscription you want to cancel.

5. Tap Cancel subscription.

6. Follow the instructions.

When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.

For example, if you buy a one-year subscription on Jan. 1 for $10 and decide to cancel your subscription on July 1:

• You’ll have access to the subscription until Dec. 31.

• You won’t be charged another yearly subscription of $10 the following Jan. 1

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This wikiHow teaches you how to cancel an upcoming payment for an app or service you've purchased through the Apple App Store. You can do this on your iPhone, iPad, or Mac by cancelling your subscription to the app or service. You'll also learn how to submit a refund request for a payment that has already been submitted.

1. 

   1

   Open your iPhone or iPad's Settings

   
   . It's the gray gear icon on your home screen or in your app library.[1] Cancelling a subscription will prevent you from being charged in the future for that app or service.
   • If you have an Apple TV and want to cancel a subscription before your payment is due, you can use this method. Just make sure you're signed in using the same Apple ID on your iPhone or iPad that you used to make the purchase on your Apple TV.

2. 

   2

   Tap your name at the top of the screen. This opens your Apple ID settings.

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3. 

   3

   Tap Subscriptions. It's in the first group of settings.

4. 

   4

   Tap the subscription you want to cancel. Information about your current plan and next payment will appear.

   • If you don't see the upcoming payment you're looking for, you may have made the purchase using a different Apple ID, or by paying directly to the app or service in question.

5. 

   5

   Tap Cancel Subscription. It's the red text near the bottom of the page. A confirmation message will appear.

   • If you don't see a Cancel option, this means you have no upcoming payment and will not be charged again for this service.

6. 

   6

   Tap Confirm to continue. Now that you've canceled the subscription, you will not be charged again for the selected app or service.

   • You can continue using the app or service's features until the final date of your billing cycle, which appears at the bottom of the screen.

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1. 

   1

   Open the App Store on your Mac. It's the blue icon with a white "A" on the Dock.

2. 

   2

   Click your name in the bottom-left corner. If you don't see your name, click the profile icon instead, and then log in with your Apple ID.

   • If you have an Apple TV and want to cancel a subscription before your payment is due, you can use this method. Just make sure you're signed in using the same Apple ID on your iPhone or iPad that you used to make the purchase on your Apple TV.

3. 

   3

   Click View Information. It's the round blue icon with an outline of a person inside. You may be asked to re-enter your password at this point.

4. 

   4

   Scroll down and click Manage under "Subscriptions." It's toward the bottom of the page.

5. 

   5

   Click Edit next to the subscription you want to cancel. Information about your current plan and next payment will appear.

   • If you don't see the upcoming payment you're looking for, you may have made the purchase using a different Apple ID, or by paying directly to the app or service in question.

6. 

   6

   Click Cancel Subscription. A confirmation message will appear.

   • If you don't see a Cancel option, this means you have no upcoming payment and will not be charged again for this service.

7. 

   7

   Click Confirm to continue. Now that you've canceled the subscription, you will not be charged again for the selected app or service. You can continue using the app or service's features until the final date of your billing cycle, which appears at the bottom of the screen.

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1. 

   1

   Go to https://reportaproblem.apple.com. This is the official website for requesting refunds from the App Store. This includes any other purchases you've made with your Apple ID, including on your Mac and Apple TV.

2. 

   2

   Sign in with your Apple ID. Be sure to use the same Apple ID and password you used to make your payment.

3. 

   3

   Select Request a refund from the first drop-down menu. It's at the top of the page. Additional options will expand, as will a list of your recent App Store purchases.

4. 

   4

   Select a reason under "Tell us more." Apple may refund you for purchases made accidentally, those made by your child, or for services you did not receive.

5. 

   5

   Click the Next button. This adds radio buttons to the right of each qualifying purchase.

6. 

   6

   Select the app or service for which you want a refund. To do so, just click the checkbox next to that app or service.

   • If you don't see the charge, that means the payment hasn't yet gone through. You can't submit a refund request until the charge is processed.[2]

7. 

   7

   Click Submit. It's at the top-right corner of the page. This submits your refund request. Apple will generally respond to your request within 48 hours.[3]

   • If your refund is approved, the funds will be applied to the account you used to make the payment.
   • After the refund is approved, it may take several days for the amount to appear back into your banking or credit card account.

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About This Article

Article SummaryX

1. Open Settings.
2. Tap your name.
3. Tap Subscriptions.
4. Select the subscription.
5. Tap Cancel Subscription.
6. Tap Confirm.

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Thanks to all authors for creating a page that has been read 69,660 times.

Is this article up to date?

How do I cancel a payment on Apple?

How do I cancel an accidental purchase on App Store?