Recurring memberships purchased via a mobile app must be canceled via the app or device payment. Check out the Canceling a Mobile Membership help article for more information. Show Can I cancel from Xbox One? No. Memberships are not available on Xbox One. When can I cancel? You can cancel at any time before the renewal date. You will continue to get membership benefits until the expiration date. It's best to cancel as soon as you decide, to avoid being charged. Troubleshooting I'm not able to log into the account!If you are not able to log in, or are unsure of the username the membership is under, contact Customer Support. Provide possible usernames and the billing information:
Your cancellation request, with the correct account identifying information, must be received before the renewal date. Sending a message the day before does not guarantee the membership will be canceled before it renews. Which payment methods can I use?Each purchase must be paid in full with one payment method. Browser App
Mobile AppsIn-app purchases using:
Xbox One App
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As a Roblox developer it is currently too difficult to change my payment method for Roblox Premium. I recently had to replace my credit card. So I wanted to update my card information for Roblox, I assumed I could just go to my account settings and change it, as one can with most other online sellers. It turns out that the only way to update your card information is to send a support ticket to Roblox. Not only is updating a payment method over email not very secure, but it seems like it would clog up the Roblox support system. In order to change my payment method, I cancelled my existing membership and am waiting until it expires to renew with my new card. Roblox is a major company, and this is an ease-of-use feature that I believe is necessary. During your trial you will have complete digital access to FT.com with everything in both of our Standard Digital and Premium Digital packages. Standard Digital includes access to a wealth of global news, analysis and expert opinion. Premium Digital includes access to our premier business column, Lex, as well as 15 curated newsletters covering key business themes with original, in-depth reporting. For a full comparison of Standard and Premium Digital, click here. Change the plan you will roll onto at any time during your trial by visiting the “Settings & Account” section. What happens at the end of my trial?If you do nothing, you will be auto-enrolled in our premium digital monthly subscription plan and retain complete access for S$95 per month. For cost savings, you can change your plan at any time online in the “Settings & Account” section. If you’d like to retain your premium access and save 20%, you can opt to pay annually at the end of the trial. You may also opt to downgrade to Standard Digital, a robust journalistic offering that fulfils many user’s needs. Compare Standard and Premium Digital here. Any changes made can be done at any time and will become effective at the end of the trial period, allowing you to retain full access for 4 weeks, even if you downgrade or cancel. Please find the shortened version of our Privacy Policy below. Please click the title of each section to expand for the full details of our Privacy Policy. You can also find the full Privacy Policy here. Expand All + 1. About Roblox and this Privacy Policy Your privacy is important to us. This Privacy Policy tells you about the information we collect when you use our websites and app, how we use it, and who we share it with. This Policy covers the Roblox Services. Roblox is a global company, and this Policy is for everyone around the world. Roblox has to follow laws designed to protect personal information in the many different countries where our users live. For example, we comply with the Children’s Online Privacy Protection Act (“COPPA”) in the US, the General Data Protection Regulation (“GDPR”) in the EU, the Data Protection Act of 2018 in the UK, and the Brazilian General Data Protection Law (“LGPD”) in Brazil. Roblox is also committed to protecting the privacy of children (i.e., users under the age of 13 under COPPA). See the "Children’s Privacy and Parental Controls" section below for more information about your rights as a parent or legal guardian. To learn more about COPPA, you can consult the US Federal Trade Commission’s COPPA website: https://www.ftc.gov/news-events/topics/protecting-consumer-privacy-security/kids-privacy-coppa. You can learn more about COPPA, by looking at this simple guide from the kidSAFE Seal Program – www.kidsafeseal.com/knowaboutcoppa.html. If you have any questions, comments, or concerns regarding this Privacy Policy and/or our data practices, please contact us at the following support form, telephone number, or mailing address: Customer Support Form For users based in the European Economic Area, the United Kingdom, or Switzerland, you may also contact our Representative according to Articles 17 EU and UK GDPR in the European Union: EEA: UK: If you are a user based in Brazil, you may contact our Brazilian Data Protection Officer regarding your personal data by emailing us at [email protected]. 2. Definitions For the purposes of our services, the definitions are as follows: “Children” or “Child” means any user under the age of 13. “Personal Information” means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier. “Platform” means our Roblox platform, the ultimate virtual universe where imagination rules. “Privacy Policy” or “Policy” means this Roblox Privacy Policy. “Processing” means any operation which is performed on Personal Information, such as collection, recording, organization, structuring, storage, adaptation or any kind of disclosure or other use. “Service” means any service or application offered by Roblox, such as allowing users to develop Platform experiences, connect with others, and use content created by you and other users. It includes websites on the roblox.com domain, our Roblox mobile, virtual reality and Xbox apps, the Roblox Player, the Roblox Studio, and our other websites, products, software, applications, content, data feeds and other services on which an authorized link to this Policy is posted. Any other capitalized term that is not defined in this Policy is defined and has the meaning set out in our Terms of Use. 3. Information Collected on our Corporate Websites Please note that our corporate websites (which may include corp.roblox.com, blog.roblox.com, and their subdomains) are general audience websites. On these sites, we may provide information regarding the corporate side of Roblox, press information, career information, and other general audience information. We may also ask for your name, email address, employment details if you send us a CV, resume or other details of your employment history in connection with an advertised job vacancy or a general inquiry regarding employment opportunities with us and other information so that we can provide corporate-related information to you or respond to your job application. We may also ask for your name, email address, company information, and other details in connection with your business to fulfill your request for updates or materials from us. No experiences are available on the corporate websites. As such, the parts of this Privacy Policy that discuss experiences or discuss children are not applicable to the corporate websites. We have a number of corporate websites, such as corp.roblox.com and blog.roblox.com. These sites explain our technology and who works at Roblox. There is news on there about the company and we let people know about job openings that they can apply for at Roblox. There is also information on there for parents in the resources section. While these websites are generally aimed at adults, you can also visit them to learn more about Roblox as a company. We only collect information from people on these websites when someone is applying for a job or interested in partnering with Roblox. 4. Information You Provide when Setting Up an Account on Roblox Everyone on Roblox has to create an account in order to participate in our experiences. When you create a Roblox account, we will ask you to choose a unique username and password. We require this information so that you can log into your account and participate in Service features. We do not use usernames to identify individual users outside of their activities on our Service. We will also ask you for your date of birth, your gender, the country you live in and which language you speak so we can customize your experience on Roblox.. You must not create a username that includes your real name or other Personal Information. It is also important to create a password that is not easy to guess. You may share your password with your parent(s) or legal guardian, but never share it with anyone else, not even your friends. You can also add an email address to your account in case you cannot remember your password and need to reset it. Users may be asked to provide or may choose to add an email address to their account for added verification and/or to enable certain features. The primary purpose for this email address is to provide account security, since this is the only way for Roblox to check the authenticity of an account owner. In this circumstance, children are asked to provide a parent email address. Users may change the email address associated with their account at any time; however, a notification will be sent to the previously provided email address upon making that change. 5. Additional Personal Information We Collect When You Use Roblox Features In addition to account setup on Roblox, we may collect and process Personal Information from you directly if you use the following features and activities (as applicable):
You are under no obligation to provide Personal Information to Roblox when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features. In addition to the specific uses above, any information that you provide or that we collect on the Service may be generally used for the following purposes:
You don't have to share any additional personal information with us (other than the information described above) to use our websites or app. We may collect other personal information when you use our other features and services of the Service. For example, when you make purchases on the Service, if you or your parents buy Robux, we will collect additional information from the buyer in order to take the payment such as your name, billing address, email address and payment card details or other payment information. When you use voice chat or type content on Roblox in public chat, private chat, forums, group walls, personal posts or portfolios, we will monitor what you say and write to check that it does not contain inappropriate content, your personal information, or chat that is not suitable for users to have on Roblox. If you contact us, for example, about a problem with our services, we may collect your contact information, such as your email address and other important information about your issue or concern. We will only use this information to solve your problem/concerns and to be able to reply to you. When you browse and use our websites and app we might collect information about your actions on the website and app to make your experience better. For example, we might look at your search history and suggest other games that are similar. We might also collect information from your device when you visit our websites, as outlined in the “Cookies and Similar Technologies” section. If you or your parent(s) want more information about the additional personal information we may collect, it can be found in the detailed section of our full privacy policy. Any information that you give to us or that we collect might be used to:
If your parents want more detail about this, they can view our full privacy policy. 6. Cookies and Similar Technologies Like most websites, we use cookies and other standard internet technologies to help us improve our Service. Cookies and other identifiersA cookie is a small text file that is placed on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, for example so you don’t have to re-enter them whenever you come back to the website or browse from one page to another. A cookie can be classified by its lifespan and the domain to which it belongs. By lifespan, a cookie is either a:
As for the domain to which it belongs, there are either:
Pixel Tags/Web BeaconsA pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects information about visitors’ engagement on that web page. The use of a pixel allows us to record, for example, that a visitor has visited a particular web page or clicked on a particular advertisement. How we use cookiesWhen you visit or access the Service, we may – by means of cookies, beacons, tags, scripts, and/or other similar technologies – automatically collect technical information about the devices and software you use to access the Service, such as the type of Internet browser or mobile device you use, the website or source that linked or referred you to the Service, your IP address or device ID (or other persistent identifier that uniquely identifies your computer or mobile device on the Internet), the operating system of your computer or mobile device, and other similar technical information. These same technologies (or a combination of them) may also be used to help us:
We will not use cookies or similar technologies other than for the purposes stated in this Privacy Policy. Third party advertising and ad networksFor our users that are children, Roblox partners with third-party advertising companies to serve contextual advertising (i.e., ads that are based on the content of the page the user is looking at rather than personal data about the individual), cap the frequency of advertising, and provide related uses permitted by COPPA. Roblox does not show behaviorally targeted or retargeted ads to children or track such users for the purposes of directing targeted advertising. Roblox partners with third-party advertisers, ad server companies, and ad networks (“third-party advertising companies”) to promote our Service. If you respond to one of our advertisements and visit or register to use our Service, we or our service providers may provide these third-party advertising companies with identifiers from your device or computer, such as an IP address or device ID, to help us analyze our user acquisition efforts. NOTE: To disable advertising-related tracking at your request, companies may need to set an opt-out cookie on your browser. Sometimes a browser’s configuration may prevent companies from setting such cookies, for example, if your browser is set to block all third-party cookies by default. Therefore, you may need to change your browser settings to accept cookies, in order to fully disable advertising-related tracking. Your choicesFor Roblox.com, please click on the link in the footer at the bottom of the page to access your cookie options. . For all other sites, please clear your cookies and refresh your browser to display the cookie banner to access its settings. Most web and mobile device browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Some browser manufacturers provide comprehensive help relating to cookie management in their products. Please see below for more information:
You can also learn more about cookies by visiting https://www.allaboutcookies.org/, which includes additional useful information on cookies and how to block or delete cookies that are already on your computer. Please note, however, that by blocking or deleting cookies used on the Service, you may not be able to take full advantage of the Service and you may not be able to log on to the Service or play the Roblox games. We use tracking technology (such as "Cookies") on our websites and app to help us understand and improve our service, as well as to understand your preferences. A Cookie is a small text file that allows us to remember your actions and preferences on the website (such as your login details, your language settings and your font size preference) over a period of time so you don't have to re-enter them whenever you come back to the website or browse from one page to another. We will also remember your favorite games and friends. If your parents or guardians want more information about Cookies and similar tracking technology, they can view our full privacy policy. 7. Information Sharing Please note that Roblox has not and does not sell Personal Information about you to third-party companies for their independent purposes. Roblox may disclose your information for a business purpose as set forth below. Service ProvidersRoblox may share users’ information, including Personal Information which includes but is not limited to billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Roblox’s behalf. These providers may operate or support certain functions of the Service. Below is an illustrative list of functions for which we may use third-party service providers, and the names of the providers we may use to perform these functions:
These third party service providers are only allowed to use the Personal Information shared with them for the specific tasks they’ve been hired to do and consistent with this Privacy Policy, and for no other purposes. They are not permitted to sell the Personal Information shared with them. Roblox takes steps to ensure that all service providers with access to Personal Information are capable of protecting the information we share with them. Personal Information collected through the SMS program, won’t be shared, sold or rented to third parties. Public forums and community areasWe offer users the ability to use forums and similar means of public discussion. If you use any messaging, posting, or chat functions on Roblox, you should be aware that any Personal Information submitted there will be available to anyone who has access to that content, including other users. This information can be read, collected, or used by other users of these forums, and it could be used to send unsolicited messages. We are not responsible for how other individuals use the information posted in this manner. CreatorsThe creators of the experiences you access will be provided your username, display name, game metrics, user ID, and the regional location you are based in. We offer creators a tool that allows them to review the regional location of origin of players to enable them to determine their player base, so they can adjust their experiences to the legal requirements of the respective regional location. For this purpose, we will determine the user’s regional location of access to the Roblox website based on the IP address. We will not share your IP address with the creators. Legal disclosuresWe may disclose Personal Information about you as required or permitted by law and/or comply with a judicial proceeding, court order, or legal process served on our Service. To the extent permitted by applicable law, we also may disclose Personal Information about you in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services), or if we believe in good faith that such disclosure may prevent a crime, facilitate an investigation related to public safety or protect the safety of a child using our Service, protect the security or integrity of our Service, or enable us to take precautions against liability or to protect our rights. Business transfersInformation about our users, including Personal Information, may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. Where required by applicable law, you will be informed of such disclosure and your consent obtained. De-identified informationWe share aggregated, automatically-collected, or otherwise de-identified information with third parties for various purposes, including (i) compliance with reporting obligations; (ii) for business or marketing purposes; (iii) to assist us and other parties in understanding our users' interests, habits and usage patterns for certain programs, content, services, advertisements, promotions and/or functionality available through the Services. Roblox doesn’t sell your information to other companies for them to use as they want. Roblox does have relationships with some companies that help us provide our services (for example, when you or your parent purchase Robux), so we may provide some of your information to them, but only because we need to in order to complete your transaction. We also hire other people and companies to perform services for us. A list of some of the companies we may use to perform these functions can be found in the detailed version of our privacy policy. The other companies are only allowed to use the personal information we share with them to complete tasks that we hire them to do. They are not allowed to sell your personal information or use it for their own purposes. Public forums and community areasThere are some areas on Roblox such as in game chat where you can communicate with other Roblox users. These are public places and anything you share in these areas is available to other Roblox users who can access the same places. You should remember this before you post any information in these public areas. As you know, Roblox wants to create a safe space for all its users, so we do not allow you to share any personal information about yourself such as your name, where you live, or your email address. CreatorsWe share your username, display name, game metrics, regional location and user ID with the creators of the experiences you access. Legal disclosures, business transfers, and other important contentIf you or your parents or guardians want details about our legal disclosures, business transfers and other important content, they can view our full privacy policy. 8. Security and Data Retention SecurityThe security of your Personal Information is important to us. We have security measures in place to attempt to protect the personal or other sensitive information submitted to us against the loss, misuse and alteration of Personal Information under our control. While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure. When using the Services or providing Personal Information to us, we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of an incident that may qualify as a breach under applicable law, we will notify you consistent with applicable laws. RetentionRoblox may retain users’ account data internally for the following purposes:
We may retain your information for as long as is necessary for the purposes identified above, which may include retaining your information beyond the end of your use of the Service. The security of your information is important to us. We have measures in place to protect it against loss, misuse, or tampering. However, no security measures are 100% effective, so we cannot guarantee against these risks. How long do we keep your information for?We will only keep your information for as long as we need to. For more information, please review the detailed version of our full privacy policy. 9. External Links Our Service may, from time to time, contain links to external sites or applications. We are not responsible for the privacy policies or the content of such sites or applications. To make clear when you are linking to a third-party site or application, we may display a warning message informing you when you are leaving our Service. Sometimes you may find a link to another company’s website on our website or app. We aren’t responsible for that company’s privacy policies or content. If you are being directed to another site, we may display a warning message to give you a heads up. 10. Children’s Privacy and Parental Controls Children are entitled to added protections with regard to their Personal Information and privacy online. For this reason, when children register for the Service, their account is automatically set to a more restrictive mode This means that child users will not have access to certain features, such as social media plug-ins, some forms of third-party advertising, and certain types of notification alerts. When a child creates an account on Roblox, we may collect a username, password, birthdate, and parent’s email address. This information is used to give the child access to the Service (with certain default settings) and, if a parent’s email is provided, to communicate with the parent about the child’s account. For example, we may use the parent’s email to send an email notification about the child’s account creation and an invitation for the parent to review, update settings, and approve of their child’s account. We will use the birthdate the child provides when signing up for the Service to determine which features on Roblox the child should have access to, and to determine when the child will be given broader access to features on our Service. In general, we will not use or share account information (including Personal Information) from your child’s account, except as permitted under the applicable laws. We may share aggregated or otherwise de-identified information of a child (which is information that cannot be used to identify such child) with third parties for various purposes such as: (i) compliance with reporting obligations; (ii) business or marketing purposes; or (iii) to assist us and other parties in understanding our users' interests, habits and usage patterns for certain programs, content, services, advertisements, promotions and/or functionality available through the Services. To make any requests for changes to your child’s account or requests for the removal of Personal Information collected about you or your child from our Service (as applicable), or to request that we stop the further collection or use of your or your child’s Personal Information in connection with the Service (as applicable), please complete the Customer Support Form. We offer all accounts, including children’s accounts, the ability to modify chat/communication settings (for example, limiting interaction to just friends or no one), as well as a special “Restricted Account Mode” which turns off all forms of chat and public commenting and which allows the user to access only a selection of filtered experiences on Roblox. We recommend that parents familiarize themselves with all of the safety features and parental controls available in the Settings area of the Service (a description of which can be found here) and to accompany their children when they are playing online. We proactively filter all public and comment areas of the Service (such as chat, forums, group walls, personal posts, etc.) to remove references to addresses, emails, phone numbers, or other Personal Information regardless of security and privacy settings. All text is also filtered for profanity, phishing, and adult or suggestive content. Our system uses a combination of human and automated processes. However, like all filtering technology, our systems are not 100% effective. If you are a child, it is a good idea to talk to and ask your parent(s) or guardian(s) for permission before using or playing on the Service. If you do not get such permission, you should not use our Service. If we become aware that a child has provided us with Personal Information, we will delete any Personal Information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account and/or revert them to the underage experience, as applicable. As a user you are entitled to additional protections for your information and privacy online. When you register an account with Roblox, we make sure your account is set to a restrictive mode, which means that you won’t have access to certain features, such as social media links, if you are not 13 or over and your text filtering will be restricted. These additional measures are in place to keep you as safe as possible online. If your parent or guardian's email address is provided to us when you create an account on Roblox, we will share information about your account with them by email. We can also invite your parent or guardian to review or update settings and approve your account. If you or your parents or guardian would like more information about the restrictive account mode, or parental controls available to them, please review our full privacy policy. If you are a parent and need to make changes to your child’s account, you can contact us by completing this Customer Support Form. 11. Accessing, Updating, and Deleting Your Personal Information If Personal Information about you changes, or if you no longer desire to use our Service, you may correct, update, amend, or deactivate your account under your account settings or by contacting Roblox using the Personal Information set out above in Sec. 1. We will respond to your request within a reasonable timeframe. For children under the age of 13, please see the “Children’s Privacy and Parental Controls” section above. See Sections 13, 14 and 15 for additional rights available to California, UK, Swiss and European Economic Area, and Brazil residents. If you want to fix any of your personal information, or if you want us to delete your personal information, you can contact us by completing this Customer Support Form. Select the desired option under the Data Privacy Requests. To protect your privacy, we will take steps to verify your identity before fulfilling your request. We will get back to you within a reasonable timeframe. 12. Storage and International Transfer of Your Personal Information Roblox is based in the U.S. The Personal Information we collect from you is sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information. Roblox operates globally and we may transfer the personal data information that we collect from you to our other offices and/or to the third parties mentioned in the circumstances described above (see “Information Sharing”), which may be situated outside of your regional location or regional area, and may be processed by staff operating outside your regional location or regional area. In particular, information provided to us or collected by us will likely be transferred to and processed in the United States by us or our agents and contractors. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in your regional location of residence. Wherever we transfer your Personal Information, we will take reasonable steps to ensure that your privacy rights continue to be protected. Roblox stores your information in the United States. The privacy laws of the United States may not be as strict as those in your country (especially if you live in the EU or the UK), but we take reasonable steps to protect your information and your privacy rights. 13. Your Privacy Rights in California In accordance with applicable law, you have the following rights:
Some of these rights can be exercised by updating your account within the Services, or you can contact us as set forth in Section 1 above for other requests. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request so that we can ensure you are the owner of the account making the request. Our California resident consumer request metrics for the previous year can be found here. If you live in California, you may have additional rights when it comes to your information. You can ask us to:
If you want to understand more, please review our full privacy policy. 14. Your Privacy Rights if you live in the EEA, UK or Switzerland
If you live in the EEA, the UK or Switzerland, you may have additional "rights" when it comes to your personal information. You can ask us to:
If you want to understand more, you can refer to the full privacy policy. If you have reason to, you can complain about how we are using your information by emailing us at [email protected]. You can also complain to a "data protection authority". You can find out about which "data protection authority" to complain to in your country here. 15. Additional Information for users in Brazil 1. In the course of visiting our websites and apps, and/or using our services and products, we may process the following personal data:
2. Please note that we do not use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you. 3. Personal data of children and Parental Consent.Please note that when users under the age of 13 register for the Service, their account is automatically set to “Privacy Mode.” This means that these users will not have access to certain features, such as social media plug-ins, some forms of third party advertising, and certain types of notification alerts. When a child creates an account on Roblox, we may process a username, password, birthdate and parent email address. We process this information to give the user access to the Service and to communicate with the parent about the minor’s account (if a parent email was provided). For example, we may use the parent’s email to send an email notification about the child’s account creation and an invitation for the parent to review, update settings, and approve of their child's account. We may use the birthdate the child provides when signing up for the Service to determine which features on Roblox the child should have access to and to determine when the child will turn 13 years old and can be given broader access to features on our Service. 4. Data sharingRoblox may share users’ information, including Personal Information like billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Roblox’s behalf. These providers may operate or support certain functions of the Service. Below is an illustrative list of functions for which we may use third party service providers and the names of the providers we may use to perform these functions:
5. Legal disclosureWe may disclose Personal Information about you, including the content of your communications on the Service, to comply with legal process, including court orders and subpoenas, served on our Service. In addition, we also may disclose Personal Information about you, including content, in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services), or if such disclosure may (i) prevent the instigation of a crime, (ii) facilitate an investigation related to public safety or protect the safety of a child using our Service, (iii) protect the security or integrity of our Service, or (iv) enable us to take precautions against liability or to protect our rights. 6. Storage and international transfer of your personal dataRoblox is based in the U.S. Your Personal Information that we collect is sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information. Some of our agents and third-party service providers are located outside of Brazil, e.g. the United States. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in Brazil. Wherever we transfer your Personal Information, we will take reasonable steps to ensure we rely on a legitimate international transfer mechanism, as set out in Brazilian data protection laws. 7. Your rights as a Data SubjectAs a data subject located in Brazil, you have rights regarding your personal data. We provide mechanisms, as detailed below, so that you have clarity and transparency in exercising your rights. Whenever necessary, our team will be ready to meet any requests. Confirm and access your personal data: You may request details and/or a copy of your personal data that is processed by us. Update or correct your personal data: If You wish to alter your personal data or if you have any reason to believe or suspect that any data we have about you is wrong or incomplete, you may request us to rectify it. If you wish, you may withdraw your consent, delete, block, request the anonymization or the portability of your data: You may (i) withdraw your consent, whenever the processing of personal data is based on consent; or (ii) request deletion of your personal data or deactivation of your account, at any time, in accordance with the law. The withdrawal of consent will prevent you from using the Services, and will result in the interruption of the processing of your data, except (i) the anonymized data; and (ii) data necessary to Roblox and/or to third parties involved in the provision of the Services for judicial, arbitration or administrative defense purposes, as well as to comply with legal and regulatory obligations. To exercise your rights or ask questions, you can contact us by completing this Customer Support Form. How do I change my payment method?How to edit your payment method. Open the Google Play app .. At the top right, tap the profile icon.. Tap Payments & subscriptions Payment methods More. Payment settings.. If asked, sign in to Google Pay.. Under the payment method you want to remove, tap Edit.. Make your changes.. Tap Update.. How do you delete a payment method on Roblox?I don't know how to delete my credit card details off my roblox account and I really want them off. On your Android phone or tablet, open the Google Play Store app .. Tap Menu Payment methods More payment settings.. If asked, sign in to pay.google.com.. Under the payment method you want to remove, tap Remove Remove.. |