SafeLink is a free cell phone service provided by the U.S. government to low-income families. SafeLink Wireless is a subsidy of TracFone, and the SIM cards (registration cards located under the battery) are able to be switched from one phone to the next (as well as other SafeLink Wireless phones). Show
Does SafeLink have hotspot?How do I tether my phone or use it as a mobile hotspot? You can turn select phones into a Wi-Fi® hotspot, allowing your Wi-Fi enabled devices to connect to the internet using your mobile data connection. Can I port my Obama phone number? Yes you can. Switching is easy. And if you’re approved you can even keep your current phone number. You can apply online or call 1-888-898-4888 to apply. What carriers are compatible with SafeLink?However, if your phone meets the following criteria, your phone will work with SafeLink:
Is my phone compatible with SafeLink?To check if your phone is compatible with our network, text the word BYOP to 611611 here. For instructions on how to request Call Detail Records, text the word CDR to 611611 here. To get help through chat, text the word CHAT to 611611 here. To check for available coverage, text the word COVERAGE to 611611 here. Can you put a SafeLink SIM card in another phone? A. You cannot do that because a SIM card becomes locked to a Tracfone phone (sister company of Safelink Wireless, where they get the phones) the moment the phone they sent you is powered up. After than, it becomes “unusable” in any other phone or with any other provider. Is SafeLink unlimited talk and text?Unlimited Data, Talk & Text courtesy of Emergency Broadband Benefit (EBB). Does porting your number cancel service?The porting process may only last a few minutes, but sometimes it will take a full 24 hours to successfully transfer your number. Once your service is active and your number has been transferred, your new carrier will let you know. Meanwhile, the number transfer will automatically cancel your old service in most cases. How do I get unlimited data on my Obama phone? Federal Lifeline Assistance: Lifeline is a government assistance program. The Assurance Wireless offer provides eligible low-income customers free monthly data, unlimited texting, and free monthly minutes. Is SafeLink CDMA or GSM?Safelink Wireless – AT GSM, T-Mobile GSM, Sprint CDMA, Verizon CDMA, U.S. Cellular CDMA. Depends on geographic location. Will a locked TracFone work with SafeLink?What carrier does SafeLink use? Although Safelink is only available in certain states, service is provided nationwide on the AT, Verizon, Sprint and T-Mobile networks. What is my SafeLink phone number?SafeLink Wireless Contact Info. Customer Service: 1-800-378-1684. Hours: Monday – Saturday: 8:00AM – 10:00PM | Sunday: 8:00AM – 7:00PM (EST) How do I Change my SafeLink number?If you want to switch your Safelink TracFone number, you can do so by contacting a TracFone customer service department and having a representative deactivate your current SIM card. Contact TracFone to switch your Safelink phone number. Who is a SafeLink carrier? SafeLink is a subsidiary of TracFone Wireless which is owned by America Movil. With more than 225 million wireless customers throughout the world, America Movil has positioned itself as the fifth largest wireless phone company in the world. Click on a keyword below to receive a text with information to Δ. If you want to receive this information on a different phone number, click here to enter that number. Text the keyword you like to 611611 Δ. Or, enter your phone number below and click on a keyword. We’ll text you more information. SafeLink is a LifeLine service, a goverment assisted program. Only eligible consumers may enroll in LifeLine. LifeLine service is a non-transferable and is limited to one per household. Documentation of income or program participation may be required for enrollment. SafeLink is provided by TracFone Wireless, Inc. CALIFORNIA PRIVACY POLICY < Back to all Reader Questions Q: I need a better phone than the cheap one Safelink gave me. I’m wondering if I can get a new phone that I really like and then pop the SIM card and into it instead? A. You cannot do that because a SIM card becomes locked to a Tracfone phone (sister company of Safelink Wireless, where they get the phones) the moment the phone they sent you is powered up. After than, it becomes “unusable” in any other phone or with any other provider. You can call Safelink and see what phones they have that you can upgrade to, but you’re probably going to have to shell out some money to get an upgrade. We’d be interested in your experience? Please enter a comment below if you have additional information.  Can I switch my SafeLink service to a different phone?SafeLink Wireless is a subsidy of TracFone, and the SIM cards (registration cards located under the battery) are able to be switched from one phone to the next (as well as other SafeLink Wireless phones).
What phones are compatible with the SafeLink program?Other smartphones compatible with the SafeLink service include LG Fiesta 2 4G LTE, Samsung Galaxy J3 Luna Pro 4G, LG Phoenix 3, Samsung Galaxy S4, and Motorola G4, among others.
Can you use a TracFone with SafeLink wireless?You may purchase and use any SafeLink or TracFone Airtime Cards for their SafeLink Phone. Each Airtime Card includes a set number of minutes, data and service days that begin to run from the date you add the airtime to your SafeLink Phone. PLEASE NOTE: TracFone markets Double Minutes cards for TracFone users.
Can a SafeLink phone be unlocked?To unlock an eligible device:
Once you've received communication that your device is eligible to be unlocked, go to this page and follow the instructions. For unlock instructions, scroll down to Unlock your device.
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How to transfer my safelink service to another phone
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