Show Following problems with the Apple Watch $100 rebate program, customers are now reporting that T-Mobile trade-ins against iPhone 13 purchases are being similarly denied. T-Mobile promised extremely generous trade-in values of up to $800 on older models when purchasing a new iPhone 13, with credits being applied against monthly bills. But some customers report being denied, while others say the credits are not appearing on their bills … T-Mobile was one of four carriers to announce launch-day deals on the iPhone 13.
The idea was that you send in your old iPhone, and are credited with a generous value. That credit is then applied in stages to future bills. However, Bloomberg writer Mark Gurman – who previously reported that his Apple Watch rebate was denied – said the same thing happened with his iPhone trade-in with T-Mobile. He tweeted a screengrab of a message that claimed Apple had rejected his old phone. He later posted an update to say the carrier “want to make this right,” but other customers commented that the same thing had happened to them.
As with the Apple Watch issue, it is likely that the carrier will now work with customers who raise complaints, but it again underlines the risks and hassles of accepting deals that rely on later rebates or credits. Photo: Mika Baumeister/Unsplash FTC: We use income earning auto affiliate links. More. Check out 9to5Mac on YouTube for more Apple news: About the Author
Ben Lovejoy@benlovejoy Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com! Ben Lovejoy's favorite gear
◊◊ Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Not all devices are eligible for credit. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Sales tax may be assessed on full value of a new device purchase. In-store trade-in requires presentation of a valid photo ID (local law may require saving this information). Offer may not be available in all stores, and may vary between in-store and online trade-in. Some stores may have additional requirements. Apple or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. More details are available from Apple’s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply. * Pricing for iPhone 12 includes a $30 carrier connectivity discount that requires activation with Sprint, T-Mobile, or Verizon. This discount is not available for AT&T. Available to qualified customers and requires 24-month installment loan when you select Citizens One or Apple Card Monthly Installments (ACMI) as payment type at checkout at Apple. iPhone activation required with AT&T, T-Mobile, Sprint, or Verizon for purchases made with ACMI at an Apple Store. Subject to credit approval and credit limit. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. Additional Apple Card Monthly Installments terms are in the Apple Card Customer Agreement. Additional iPhone Payments terms are here. ACMI is not available for purchases made online at special storefronts. The last month’s payment for each product will be the product's purchase price, less all other payments at the monthly payment amount. ** Price includes a $30 Sprint, T-Mobile, or Verizon discount. Requires activation with carrier. This discount is not available for AT&T. ◊ AppleCare+ provides unlimited incidents of accidental damage from handling while the plan is active and in effect. AppleCare+ with Theft and Loss adds up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible. Taxes may apply. Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen. Find My should remain enabled and your iPhone should remain associated with your Apple ID throughout the theft or loss claim process. Disabling Find My will void all coverage of theft and loss. You are not required to purchase AppleCare+ with Theft and Loss to participate in the iPhone Upgrade Program. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. AppleCare+ with Theft and Loss is an optional device protection program that provides combined benefits under AppleCare+ and a Theft & Loss insurance policy. Theft and Loss insurance coverage is underwritten by New Hampshire Insurance Company (NAIC# 23841; Principal Address 175 Water Street, 18th Floor, New York, NY 10038; Phone (212) 770-7000) and is sold by AppleCare Service Company, Inc. (in California d/b/a Brogdan Insurance Services Lic#OL00763; Iowa License #26) and is sold in NY by Apple Inc. (License #926146). Theft and loss insurance coverage is provided under a group policy issued to AppleCare Service Company, Inc. in all states, except for New York where the policy is issued to Apple Inc. Coverage is subject to certain terms, conditions, and limitations. Theft and Loss can be purchased separately. Please refer to the certificate of coverage for your state for complete details, which can be found at www.aigtheftandloss.com/coveragedocs. ⧧ Express Replacement Service is not available under the screen replacement or back glass damage service fee. § Apple Card Monthly Installments (ACMI) is a 0% APR payment option available only in the U.S. to select at checkout for certain Apple products purchased at Apple Store locations, apple.com (Opens in a new window), the Apple Store app, or by calling 1-800-MY-APPLE, and is subject to credit approval and credit limit. See https://support.apple.com/kb/HT211204 (Opens in a new window) for more information about eligible products. Variable APRs for Apple Card other than ACMI range from 13.99% to 24.99% based on creditworthiness. Rates as of October 1, 2022. If you choose the pay-in-full or one-time-payment option for an ACMI-eligible purchase instead of choosing ACMI as the payment option at checkout, that purchase will be subject to the variable APR assigned to your Apple Card. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. See the Apple Card Customer Agreement (Opens in a new window) for more information. ACMI is not available for purchases made online at the following special stores: Apple Employee Purchase Plan; participating corporate Employee Purchase Programs; Apple at Work for small businesses; Government, and Veterans and Military Purchase Programs, or on refurbished devices. iPhone activation required on iPhone purchases made at an Apple Store with one of these national carriers: AT&T, Sprint, Verizon, or T-Mobile. To access and use all the features of Apple Card, you must add Apple Card to Wallet on an iPhone or iPad with the latest version of iOS or iPadOS. Update to the latest version by going to Settings > General > Software Update. Tap Download and Install. Available for qualifying applicants in the United States. Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch. footnote◊◊◊ A portion of the proceeds from every (PRODUCT)RED purchase goes to the Global Fund to fight AIDS with (RED). From now until December 31, 2022, half of those proceeds will go to the Global Fund’s COVID-19 Response to mitigate the impact of COVID-19 on the fight to end AIDS. iPhone 12 is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty. †† We approximate your location from your internet IP address by matching it to a geographic region or from the location entered during your previous visit to Apple. How much can you get for trading in an iPhone 12 pro?Turn the device you have into the one you want.. Does TiPhone 12 or iPhone 12 mini for free with 30 or 24 monthly bill credits respectively when trading in an eligible iPhone and adding a new line of service.
Does TIf a customer can find a better trade-in offer from a major national carrier, T-Mobile will beat that offer, give them the difference back and because we value this help from our customer we will top it off with another $50!
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